Castle Comfort Stairlifts Ltd

Castle Comfort Stairlifts Ltd was founded in 1997 by Keith. The company is family-run and still controlled hands-on by founder Keith with partner and co-director Ann Bruce. It has been a stairlift company for over 20 years. Castle Comfort Stairlifts is an Acorn Stairlifts Partner Company. The company supplies and installs new and reconditioned stairlifts throughout Tyne and Wear.

It acts as intermediaries introducing people to a host of manufacturers and other access specialists in all areas of the UK, as well as Ireland and Spain. The company's show-house is located in a renovated bank building that also houses a local doctors' practice. It offers a comprehensive manufacturers warranty covering anything on the stairlift for at least a year.

Newcastle upon Tyne customers repeatedly highlight the straightforward, helpful approach they encounter from Castle Comfort Stairlifts Ltd. Several reviews describe the process of choosing and ordering a stairlift as quick and uncomplicated, with the product itself considered excellent value for the money. One thing mentioned again and again is the professionalism of the fitting service: one account notes that the engineer arrived promptly at the start of the agreed window and completed the installation in just over an hour, working neatly throughout.

Honesty and integrity stand out in feedback, with reviewers describing how the firm offered advice and even passed on details of other suppliers so that a suitable replacement lift could be sourced, an approach praised as putting customer satisfaction first. Keith is named specifically and thanked for his assistance. The company is also described as going above and beyond expectations, with reviewers expressing a wish that more businesses operated in the same manner. Customers mention that they would recommend the service without hesitation, citing the dependable engineering, clear communication and the care taken to fit the stairlift properly and without fuss.