Castle Comfort Stairlifts Ltd

Excellent service and assistance from Keith, Ann and team. From enquiry to installation took only 7 days. Installation took only 3 hours despite a difficult curve in the stair. Lovely, friendly and flexible people with whom it has been a pleasure to do business. I couldn't recommend Castle Comfort Stairlifts highly enough. Many thanks

I found Castle Comfort Stairlifts when frantically Googling for an affordable supplier who could urgently install a stairlift within the week. Keith was a God-send. He immediately stood out among all the responses I received and was knowledgeable as he provided us with honest advice about renting vs purchasing a stairlift. Communication was swift, and his customer service was second to none. Keith went above and beyond to help us find a solution that worked, which took away heaps of stress. It's rare to receive authentic customer service these days (where you don't feel the hard sale, or get lost in the jargon). Keith cared, and for that, it made this experience memorable. I highly recommend. Thank you, Keith!

Can't thank you enough. My Aunts (very old) stairlift stopped working late on Tuesday afternoon, the next day Ann called to see my Aunt at home, the day after that a new stairlift had been fitted, all with 48 hours ! Excellent service! Caring, compassionate & trustworthy, means such a lot when visiting vulnerable people in their own homes. Would definitely recommend. Thank you Ann and the rest of the team 😊

My patient’s old stair lift broke. Castle comforts answered my calls for help out of work hours in the evening. They offered to loan us equipment for downstairs living to keep my patient safe. Then they came out the very next day to assess and the following day fitted a new one to my patients satisfaction. We are very pleased with this service. Thank you

Nothing is too much for Keith and Ann at Castle Comfort. They are the epitome of service with a capital S. Their product knowledge is extensive and they work hard to ensure that you are entirely satisfied with whatever you buy. Their aftercare is superb. Very impressive!

From making a query on line to the full completion of work was just 2 weeks - and then it was because we wanted carpet first. They arranged everything and did the electrics, moved the banister and installed the stair lift. Staff were lovely. All queries answered. So professional. We needed a stair lift as we have family and friends who have difficulties with mobility and we only have an upstairs toilet. Problem solved. We have already recommended this service and provider. Thanks Keith and team xxx Great job. Can't wait to show my mum at Christmas when she stays with us.

“Having tried the ‘usual suspects’ (Acorn and Stannah) who in fairness provided an excellent pitch for the urgently needed stair lift for my mother (100 years old in August 2019), I needed a third option to help make the correct choice. Enter Castle Comfort Stairlifts - to get my call answered on a Saturday by the owner Keith was a good start, to get the most competitive quote from photographs and a short conversation was even better! The installation was next and we didn’t need to wait too long before what had been promised a week earlier came to fruition and my mother was safely moving up and down the stairs, a huge relief to her 7 ‘children’ and 22 grandchildren - 5 stars for value, for customer service and for the whole experience.”