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Dc stairlifts

Name: Dc stairlifts
Address: 36 Fellside, Birtley, Chester-le-Street DH3 2NE, Sunderland, GB
Telephone: +441914682443
Rating: 4.8

4.8(19 reviews)See reviews ↓·Sunderland

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What customers say

Based on genuine customer reviews

Prompt attention stands out in the feedback for this company, which customers frequently contact when a stairlift stops working or needs removing. Ryan and David are named by several reviewers, who describe them as honest, friendly and helpful, and mention that faults were diagnosed clearly and put right without delay, sometimes on the same day as the call. The pricing is a point that comes up often, with charges described as reasonable and competitive, and the same care is reported whether a reconditioned stairlift is being fitted, a broken unit repaired or a lift taken out after a bereavement.

Reviews regularly refer to the neatness of the finished work and the advice offered after the visit, including guidance on a simple battery change and a link to the correct part rather than a costly call-out. The difference the equipment makes at home is also recorded, particularly where a parent relies on it daily, and the quick response to messages and the kind manner of those attending run through the accounts. Reconditioned models are described as looking like new once installed, and the practical, unhurried approach of the team is evident throughout.

Reviews

Reviews are taken from publicly available sources.

Steve Cammish15 June 2026

Great prices. Had a problem after 2 years and the guys just told me it was a simple battery change required and even sent me the link to the parts to do it myself. Fantastic service.

Rebecca Renton21 January 2026

So grateful to Ryan for coming out and fixing my Mom's stairlift. She relies on her stairlift so when it started clunking and jolting her around we were so worried. But Ryan responded straight away to a message, he came out really quickly, fixed everything perfectly, offered great advice and was really kind and lovely. Absolutely brilliant communication and great value. Thanks Ryan.

david gudgeon20 October 2025

Absolutely fantastic company, Ryan was brilliant and can not thank him enough for everything he done for me,really appreciate it and will 100% recommend these to anyone .5 stars all round thanks again Ryan

Keith Anderson25 April 2025

My stairlift stopped working and I called DC at 9.45am to ask for assistance. Two engineers arrived at my premises at 10 05am and had the problem solved within 10 minutes. The two engineers were a credit to the company friendly efficient and tidy, I would have no hesitation in recommending this company to anyone looking for advice or installation of a stairlift.

Kathryn Spencer27 January 2025

Excellent prompt service. Nothing was a problem two great lads. Highly recommended.

Malcolm Scott7 January 2025

I rang Ryan to help with a stairlift removal after a death in the family within 24 hours of phone call it was done didn't even charge a fee can't rate them highly enough two honest lads.

Denise Brown20 November 2024

Rang this company to see if they could fix my husband's stairlift they came out next day sorted it in no time at all didn't charge the earth and were brilliant I would highly recommend this company Thankyou again Ryan and David

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Contact

+441914682443 www.dcstairlifts.co.uk36 Fellside, Birtley, Chester-le-Street DH3 2NE

Working hours

Monday00:00–24:00

Tuesday00:00–24:00

Wednesday00:00–24:00

Thursday00:00–24:00

Friday00:00–24:00

Saturday00:00–24:00

Sunday00:00–24:00

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