Droitwich Stairlifts
About the company
Droitwich Stairlifts is a family-run business that supplies and installs refurbished straight Stannah stairlifts and nearly new curved stairlifts. Simon, the owner and technical surveyor, has over 25 years of experience in the stairlift industry, including previous work for Stannah. Zoe is the service and survey manager and Simon's sister; Katy is the office manager and Simon's partner; Bradley is the installation engineer and works with his father, Simon; Cam is the service engineer; and Ruby is the marketing manager.
The company serves Worcestershire and the West Midlands and is a member of Checkatrade. It offers stairlift servicing, repairs, and removal services, and provides a full warranty and aftercare on its stairlifts. Free home assessments and no-obligation quotes are available. Its stairlifts include safety features such as seatbelt, swivel seat, and obstruction sensors.
What customers say
Based on genuine customer reviews
Droitwich Stairlifts holds a perfect 5 rating from 128 reviews. Reviewers describe a family-run business, with staff such as Simon, Zoe and fitter Brad named repeatedly for friendly, professional service, with stairlifts typically surveyed and fitted within days and installations completed in around two hours. Customers also praise prompt, reasonably priced repairs and thorough demonstrations of how the lift works before the engineer leaves. The reviews are uniformly positive with no recurring concerns noted.
Reviews
Reviews are taken from publicly available sources.
Recently had a stairlift installed by Droitwich stairlifts. From start to finish it was a stress less experience, lovely family business would not hesitate to recommend them. And Brad who did the fitting (top man) very efficient and polite! All working great!😊👌
Can i say Droitwich stairlift are absolutely brilliant rang them last week to install a stairlift in my mom's house turned up today Wednesday fitted it and serviced it Simon was excellent we would highly recommend them thanks again for excellent service
Phoned up to get a quote on a stair lift for my partner's mum. Zoe came to her house. Done a complete survey. Very friendly and professional. Went through all the options and we ordered. A week later Shane came to install. Again very friendly and professional. Fully fitted stair lift in around 2 hours. Surprised on speed. But fitting them for a living shows. Even down to the changing of back cover to match seat as colour was slightly off. Showed us the full workings of everything on staiflift, double checked everything to ensure it was running right. Even payment was easy via card machine. I highly recommend this family run business. Their professionalism and friendly attitude far surpasses any larger company Plus their prices were exceptional too. Very good value.
My parents stairlift was experiencing an ongoing fault. Simon attended promptly, diagnosed the problem and repaired it quickly and very reasonably priced. Customer service and knowledge were second to none. Many thanks.
Zoe was very helpful when she came to quote & measure up for a stairlift, explaining all the details for us to understand easily. Once done, it was fitted & working within 10 days. Brilliant job done by Shaun, everyone is really pleased especially Mary.
Nice stairlift, clean work. Simon ensured everything works as it should before signing off the work. Excellent, friendly service. Thank you
A great experience using Droitwich Stairlifts. Very good communication with Simon throughout the process. A great price for the equipment fitted. The installation was very efficient and very happy with the end result. A really good company to deal with.
Stairlift suppliers & installers in Birmingham compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Birmingham are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | Droitwich Stairlifts (this page) | ★ 5,0 | 128 | Yes |
| 2 | Chapter Stairlifts | ★ 5,0 | 30 | Yes |
| 3 | Cathedral Mobility Services Ltd (stairlifts) | ★ 5,0 | 27 | Yes |
| 4 | Castle Comfort Stairlifts Ltd | ★ 5,0 | 16 | Yes |
| 5 | Stannah Lifts & Stairlifts West Midlands & Mid Wales Service Branch | ★ 4,8 | 69 | No |