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Mobility Parts

Mobility Parts

5.0(14 reviews)See reviews ↓·London

What customers say

Based on genuine customer reviews

People sourcing replacement batteries for mobility scooters, often on behalf of a relative or neighbour, form the bulk of the feedback for this London supplier. A theme running through the accounts is the speed of dispatch, with buyers describing orders placed online arriving the following morning, and several note that the batteries performed exactly as required once fitted. The range of parts available and the ease of finding the right item come up regularly, alongside prices that purchasers consider competitive for what is supplied.

Max is singled out by name for the care taken in explaining which batteries suited a particular scooter, including a call back as promised when a buyer was unsure about the correct replacement. Buyers also describe the tone of dealings as polite, knowledgeable and professional, with queries answered fully before an order is placed. Repeat custom is a common thread, with several stating they would return for future parts, and the straightforward ordering process is matched by reliable delivery and helpful advice when the specification is unclear.

Reviews

Reviews are taken from publicly available sources.

CA
Charlotte Albert17 September 2023
SE
Steve Elliot4 May 2023

I have not yet purchased the batteries for a neighbours mobility scooter yet as I was not sure exactly what was needed to replace the possible 2 redundant batteries. In between calling this company and speaking to a very polite and helpful guy he informed me that he would get Max to call me back to put my mind at rest. In between this call and Max calling me back I somehow got the dead batteries to start charging. Max rang back as promised and I could not have asked for a friendlier and knowledgeable person. He really is a breath of fresh air and when you know instantly in your mind that he is on your side to get you the best deal that you need....not what the company wants to sell you which is this business's ethos, I ended up telling Max that I hoped my batteries would not successfully charge as I so wanted to buy from his company!. That is how helpful this man is. I had done as much research as I could to achieve for my neighbour the best possible outcome and get her scooter mobile for her again and for the price and service given to me today, not only would I use this company for any mobility scooter requirements without hesitation......I would recommend you give them a call with any questions you have before you purchase if unsure if only to hear how customer service should be. Thank you Max.

PC
Paul Cook28 April 2023

Great service, very professional and polite. The items were dispatched very quickly and delivery was outstanding. Will definitely use them again. Fully recommend.

JG
Janet Gannon22 April 2023

My experience with Mobility Parts has been all positive. Max was friendly, yet professional, and he provided me with all the information that I required. My mobility scooter batteries that I bought from them are working 100%, so I am very happy. Thank You for great service, Mobility Parts.

MS
May Sommerville22 March 2023

Easy to order by scooter type, very quick delivery. Will definitely be using this company again.

DW
David Woodhall22 March 2023

Fantastic knowledge best service I've ever had new batteries delv next day thank you.

JB
Jules Bradley21 March 2023

Absolutely first class service. My husband's scooter batteries failed and ordered a new pair. These were delivered the next morning. Very competitively priced too. Highly recommend this company.

Mobility equipment shops in London compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 9 businesses in this category in London are compared.

RankProviderRatingReviewsOpen Sat.
1Chelsea's Rentals Showroom★ 5,0200Yes
2Mobility Parts (this page)★ 5,014No
3The British Mobility Project★ 5,05Yes
4Mobility Scooter★ 5,03Yes
5Independent Living Mobility Hire★ 4,830No
Contact
+447426414608Mobility Parts, Kemp House, 152-160 City Rd, London EC1V 2NX
Working hours
Monday08:00–17:30
Tuesday08:00–17:30
Wednesday08:00–17:30
Thursday08:00–17:30
Friday08:00–17:30
SaturdayClosed
SundayClosed