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Mobility Scooters Belfast Conswater

Mobility Scooters Belfast Conswater

2.1(24 reviews)See reviews ↓·Belfast

What customers say

Based on genuine customer reviews

Recurring accounts of Mobility Scooters Belfast Conswater centre on sharply divided experiences, with the most persistent theme being pricing that customers writing about their orders describe as far too high for the work carried out. One reviewer details being charged a substantial sum simply to fit a tyre to an alloy wheel, while another describes paying well over the going rate for an electric wheelchair.

A further complaint, mentioned more than once, concerns the sale of equipment that did not match what had been requested, with a mobility scooter sought but a wheelchair supplied instead. Communication after a transaction is another point that comes up often, with one customer reporting that an arrangement to collect and resell a wheelchair produced neither payment nor further contact over an extended period.

Workmanship itself divides opinion: some praise Johnnie for diagnosing faults quickly, returning a scooter in better condition than before and completing jobs without lengthy waits, while others report a scooter failing shortly after a service and replacement batteries, with a rear axle fault subsequently identified and no refund offered. The absence of disabled access at the premises is also noted. What emerges is a business whose repair and servicing work satisfies some customers through speed and troubleshooting skill, yet whose pricing, sales advice and after-sales follow-through remain the chief sources of dissatisfaction.

Motor scooter dealer

Reviews

Reviews are taken from publicly available sources.

TC
Thelma Casey18 April 2025

Do not use this service. Johnnie Walker preys on the Vulnerable. Taken my father's mobility scooter plus large sum of money in exchange for an electric wheelchair and light wheelchair for my mum. Electric wheelchair arrived with no instructions yet to see wheelchair for mum. This guy comes across as trustworthy but is anything but! Never returned telephone calls or emails regarding this purchase. Neither my parents got the opportunity to use wheelchairs. I have reported company to Trading Standards . Please if anyone else has had an issue report.

FT
Farrell Totten29 January 2025

I left my scooter in for repair in August and he still hadnt sent the technical report for parts by December never mind repair it. Very poor communication from this man too, messages and phone calls ignored. Disgusted at being left all this time with no scooter to get out and about especially over Christmas. Should have read the reviews first, it appears he has a habit of leaving vulnerable people in the lurch.Would have given zero stars if possible. Avoid!!

BM
Brian Moriarty12 December 2024

Excellent service. Used the business twice. There were no lengthy delays. Johnny got the job done.

JW
Jane Woodage22 May 2024

Came to replace tyres on my mother-in-law's scooter must be a year ago at least now. Said it couldn't be done at the house so took the scooter away she paid him £400 before he took it as she felt she had to. Contacted him after a few weeks he brought her a bright green brand new scooter to use while she waited on hers which she still has. Ok it was good of him to bring her one out but she is raging as she wanted her own scooter back as she stands out like a sore thumb going down the street with the colour of it. Would never recommend this man to anyone comes across as a gentleman but is in fact a con man wish we had read the reviews before approaching him.

AM
angela Mccrea Dixon20 March 2023

He rips people off suppose to repair mine and return, he kept it probably sold it,stopped answering my calls DONT TRUST THIS GUY HE'S NASTY THIEVE

WJ
William James McLaughlin (WillyJay)11 February 2023

£70-£80 just to get one tire put onto alloy.... It was all my own stuff soo I don't understand why I got charged so much just put tire on...... Like for car tire it's what 30 or 40 pounds.... Mine was 9" tire and cost near 80 🤷‍♂️🤷‍♂️ I really don't understand.... But I can tell you always read reviews on people you going to use!!!! To save you alot and unfortunately I didn't do that... Reading all these reviews is true!! Way way over priced and I'm just glad I didn't give him whole scooter of I be waiting months for tire change 🙈 a 5 min job took the whole day I'm just thankful he got it to me that night witch was only good thing...... Remember read reviews don't get conned like we all did 😡

SA
Seamus Allison17 November 2022

My elderly disabled father bitterly regrets ever having made contact with Johnnie Walker. First he was mis-sold an electric wheelchair when he wanted a mobility scooter. He was charged considerably more than the model was available at on the web (3 times). Then he agreed to pick up and sell the wheel chair with a promise of giving the proceeds to my father. That was months and months ago - no contact, no money and I would imagine no hope.

Mobility equipment shops in Belfast compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 4 businesses in this category in Belfast are compared.

RankProviderRatingReviewsOpen Sat.
1Shopmobility Belfast★ 4,636No
2Mobility Direct NI★ 4,433Yes
3Shopmobility★ 4,519Yes
4Mobility Scooters Belfast Conswater (this page)★ 2,124No
Contact
+447594099026www.mobilityscooterbelfast.co.uk1A Sinclair St, Belfast BT5 6JS
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed