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CareCo Hull

CareCo Hull

4.9(432 reviews)See reviews ↓·Hull

What customers say

Based on genuine customer reviews

CareCo Hull earns frequent praise from visitors to its mobility showroom, where the breadth of equipment on display is matched by the care customers receive. Reviewers repeatedly name Kathryn, whose patience and clear explanations helped them compare folding wheelchairs and airline-friendly mobility scooters, with several noting that she never rushed a decision and handled the emotional side of losing independence with empathy. Gemma is likewise singled out for guiding a Deluxe Riser Recliner Chair purchase and for explaining options without pressure, while Louise Stewart is credited with putting customers at ease through her product knowledge and for helping an elderly mother test both a scooter and a wheelchair.

An observation shared by more than one reviewer is the chance to try equipment before buying, whether a scooter around the showroom or a chair for comfort, and the unhurried paperwork and offered drink that follow are described as part of a smooth process. Staff are called friendly, knowledgeable and supportive, and the range of powerchairs, scooters and chairs is seen as generous but made manageable by the guidance on hand, with one customer in their twenties noting the service felt entirely comfortable with a disability.

Reviews

Reviews are taken from publicly available sources.

JW
Jan Woodhouse1 August 2026

We found the staff very welcoming and knowledgeable. They listened and understood my needs bringing a variety of wheelchairs for me to try. When we had chosen one they allowed my husband to wheel me out to the car and check that the chair was suitable for loading into our car. Thank you to Kathryn for all your help.

H
Hannah6 July 2026

I had an excellent experience visiting Careco in Hull. I came in looking to purchase my first powerchair, and I was met with very attentive service. Kathryn helped me understand the capabilities of what I was buying, and she was mindful of my disability. As someone in their twenties who lives with fibromyalgia, I really appreciated everything she did. She never once made me feel awkward whatsoever about my needs. As I am still somewhat new to everything on offer in terms of mobility aids, I was really grateful that Kathryn was able to advise me on what else was out there. I felt she really took into account what my needs were and what could actually make a difference for me. I would absolutely recommend Careco to anyone looking for mobility aids. Particularly as someone who’s young or new to mobility aids, I couldn’t have asked for a better experience.

CP
Caroline Pocknee16 June 2026

I visited CareCo, Hull to purchase a folding mobility scooter which was suitable for airline travel. I was met by a lovely lady, Kathryn, who from start to finish was extremely helpful. I had done some research and knew which mobility scooters I wanted to look at. Kathryn showed me three scooters, how the operated and how they folded for transporting. I also tried them for comfort and movement. I enquired about the mobility scooters that folded with the touch of a button. She showed me the Airfold Pro Carbon, which was absolutely perfect for my needs. I tried it out in and outside the showroom. A massive bonus was that it was in their clearance and I was able to take it straightaway with a massive reduction in price as it had been on the shop floor. I can't thank Kathryn enough for her help. I would say she is an amazing advocate for CareCo. Her helpful service made purchasing the mobility scooter I was looking for, very easy. Thank you, Kathryn.

GR
Geoffrey Roberts15 June 2026

Katherine was extremely helpful during our visit. She carefully explained the differences between the items we were interested in, so that we were able to choose the one suited to our needs. A polite and helpful lady.

JT
John Taylor15 June 2026

Excellent service from Kathryn at the Hull Branch. Was very patient, knowledgeable and informative. Spend some time with us demonstrating items and allowing us to try out different things to make sure we got exactly what we wanted and needed.

DW
D Walker5 June 2026

Gemma was extremely attentive throughout the whole process of purchasing a beautiful Deluxe Riser Recliner Chair for my Mum. Her professionalism and knowledge were flawless, coupled with the most affable disposition. I really appreciated Gemma’s invaluable opinions and the chair is making a huge improvement to my Mum’s posture. Thank you Gemma and CareCo.

ES
Emma Scallan16 May 2026

Absolutely amazing service from Gemma at the Anlaby branch! My mum was very uncertain about having to get a mobility scooter but she had her worries completely put at ease and we left with a scooter that was more than brilliant for her needs. Highly recommend! Incredible service! Thank you so much! 🙌🏼

Mobility equipment shops in Hull compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Hull are compared.

RankProviderRatingReviewsOpen Sat.
1Independent Mobility★ 5,0150Yes
2United Mobility★ 5,030Yes
3CareCo Hull (this page)★ 4,9432Yes
4I.A.P. Mobility Ltd★ 4,934No
5FOX MOBILITY★ 4,648Yes
Contact
+441482422400www.careco.co.uk/hull-showroomAnlaby Trade Park, Unit K7-K8, Springfield Way, Hull HU10 6RJ
Working hours
Monday09:00–18:00
Tuesday09:00–18:00
Wednesday09:00–18:00
Thursday09:00–18:00
Friday09:00–18:00
Saturday09:00–18:00
Sunday10:00–16:30