Find My StairliftAdd your business
← Back to Brighton
Shopmobility

Shopmobility

4.6(21 reviews)See reviews ↓·Brighton

What customers say

Based on genuine customer reviews

Hiring a scooter through Shopmobility in Brighton is repeatedly described as a straightforward process that begins with an easy telephone booking and ends with trouble-free collection or return. Several customers mention having equipment delivered directly to their hotel so that it is ready on arrival, with Emily singled out for making the arrangements run smoothly. Reviewers repeatedly note the friendliness and practical helpfulness of the team, who explain the controls clearly and offer assistance without being asked.

The scooters themselves are described as reliable and well maintained, giving users the freedom to spend a full day along the seafront, reach the pier, shop and even attend work commitments that would otherwise have been impossible. Drop-off and pick-up are handled without fuss, and the ability to park close to the office is valued. A recurring theme is the independence the service restores, and customers say they would use it again on future visits. Gratitude for the thoughtful, unpressured support runs through the accounts, with one person noting how staff noticed a husband limping and offered him a scooter as well.

Shopmobility — Customer photo
Shopmobility — Customer photo

Reviews

Reviews are taken from publicly available sources.

TG
Tim Griffiths22 April 2026

Excellent service, from our initial contact through to delivering the mobility scooters to our hotel, the Maldron Hotel, Brighton, everything went smoothly and Emily, our point of contact couldn't have been more helpful. Having the scooters, for our elderly mum's, delivered to our hotel shortly before we arrived took the strain and potential worry away. When we arrived at the hotel (whose staff were equally as helpful and lovely) the scooters had been left on charge and were ready to go. The hotel was a great choice, right across the road from the Churchill Square shopping centre, with a really useful side access especially for clients with reduced mobility. It could not have been easier This meant that our mums could attend their grand-daughters' wedding with ease and without mobility issues. They used the scooters on both days, riding them along the seafront so they missed nothing and were able to play an active part in proceedings, especially the photographs on the beach. My son and I were able to park the scooters at the various wedding locations, making it easier for our mum's to get on them. Moving them about was easy. They really made a difference to our weekend, I don't think we could have managed without them. Emily arranged for the scooters to be collected on the Monday, which again meant we didn't have to worry about times, days and slots to return them. So yes, we're very happy with Shopmobility at Churchill Square, Brighton. Thank you, it was money well spent. Plus it wasn't expensive. Level 10 Google reviewer with over 1,200 reviews with 2 million views plus 14,000 photos with more than 60 million views and still going strong 💪. My reviews aren't sponsored, they're based on mine, and often my wife's experience at an establishment whether that be a shop, restaurant, service or activity, with the aim of highlighting great service plus areas for improvement, if necessary. And boy sometimes it is necessary. Check out my other reviews 🌟 🌟 🌟 🌟 🌟.

TG
Tank Girl19 October 2025

Good business, although staff (i think are volunteers) didn't seem to know what they were doing

CC
Ciara Corrigan18 February 2025

Wonderful staff so helpful, for a charge offer the service of delivering to a local hotel. Such a great service when visiting as parking can be difficult in brighton. Really helps make brighton accessible

MD
Michelle Duffy21 May 2024

Good communication, very helpful bit difficult as i couldn't see any signs were to drop off scooter at shop in the centre, manged with help. I think more people would use the service if better signs. I will use again if needed and better storage. Thank you

PG
Pamela George22 February 2024

Just perfect, thank you so much! We opted for the delivery and collection service to our Hotel which was seamless. It felt like arrive and drive in style and the booking and telephone service was so easy and supportive. Thank you again.

CW
Claire White27 October 2023

Amazing! We hired a scooter in Brighton for a couple of days for the total sum of £10!! Thank you to the people who run this service - you are all amazing! This service helped us enjoy Brighton so much. For anyone who uses the service and parks in the ‘orange car park’ the mobility hire is on the same level that you park your car - a little bit hidden in one of the corners.

L
Lucie5 October 2023

We have used Shopmobility a few times for my grandfather (89) who struggles to walk but thanks to this amazing company, something we thought would be impossible, became possible - We are able to take my grandfather out with us exploring Brighton and it’s quirky lanes. The location is great (centre of Brighton) and staff are helpful and polite. Not sure how people can complain given the small fee of only £5 to hire a wheelchair or mobility scooter for the day!? What exactly is there to complain about? We should all be thanking the wonderful staff/volunteers for providing this service and for such a reasonable price…unlike everything else these days!! Keep doing what you’re doing Shopmobility - Making a positive difference to people who suffer with mobility problems and allowing them to get out and about 👍 Five stars from us ⭐️ ⭐️⭐️⭐️⭐️

Mobility equipment shops in Brighton compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 4 businesses in this category in Brighton are compared.

RankProviderRatingReviewsOpen Sat.
1CareCo Brighton★ 4,91090Yes
2Motability Scheme at Clearwell Mobility Brighton★ 5,01Yes
3Much More Mobility - Moved to Shoreham By Sea★ 4,825Yes
4Shopmobility (this page)★ 4,621No
Contact
+441273323239www.possabilitypeople.org.uk/shopmobilityRed car park, Level P3 Churchill Square Car Park 1 (Orange, Grenville St, Brighton BN1 2RF
Working hours
Monday09:00–17:00
TuesdayClosed
WednesdayClosed
ThursdayClosed
Friday09:00–17:00
SaturdayClosed
SundayClosed