Stiltz Home Lifts HQ and Showroom holds a 4.3 rating from 148 Google reviews. Many customers praise the professionalism of staff such as Luke Fitton and installer Ryan, describing careful, minimal-disruption fitting of home lifts and thorough aftercare, with the finished product often described as elegant and well engineered. A minority of reviews raise more serious concerns, including a lift that arrived faulty and was left non-functional after installation, a complaint about a missing safety enclosure, and reports of delivery vans being driven dangerously, so it would be worth confirming installation quality checks and payment terms before committing to full payment upfront.
Reviews
4.3 / 5 · 148 totalShame the drivers of the vans are completely reckless and dangerous. Definitely would recommend installing limiters. (HV23 UZB)
Brilliant service from start to finish. All contractors and staff we personable, tidy and efficient. Great customer service, kept informed all the way through the process. Would highly recommend. Fantastic product, life changing.
Stiltz product is great, well fitted and works well There was a glitch with building regs they sorted that and we have a completions certificate Thank you
An exceptional, beautifully designed and engineered product. Stiltz provided a thoroughly professional and painstaking assessment and evaluation of the building works implications; there was minimum disruption during a quick installation; all supported by friendly and professional customer service. These are the qualities we have valued and appreciated in dealing with Stiltz. The slim, elegant and unobtrusive design has enabled the lift and its minimal supporting structure to fit in as well as any lift could in this Grade II late Georgian house.
Would like to start by praising Luke Fitton who's been so professional and has gone out of his way to help sort everything out including costs, installation dates, rubbish collection and very prompt replies. Ryan and his team who came all the way from Bristol to London to do all building works were equally awesome, you could leave them to it and walk away from your house without any worries. Ryan even went out of his way to help us with emptying wardrobes, dismantled and rebuild it. Thanks as our health issues would have meant we would have to pay someone else to do it. Neat and clean work very professional 👌. Now stilz lifts, we were originally going for full glass lift due to our decor however the cost was out of our budget and classic duo was recommended. Just be aware it's only glass door and height is restricted but otherwise everything is good including how smooth it is. Comes with phone and sim included, just add numbers for emergency and 2 remotes so xan be used to call lifts up and down, a seat and lights come on when you close the door. Way safer than a stairlift as have seen that and can be uncomfortable. Would definitely recommend it, way better than stairlift if you have issues with climbing stairs. Honestly it's God sent and looks good even if you're not disabled. Worth every £. We are extremely glad we chose stilz lifts and thoroughly recommend it 😀 👍 👌 😊 😄 👏
Fantastic company. From the initial Sales call through to the building work and the actual installation of the lift, I couldn't fault anything. All the staff were fantastic and a credit to the company. I would not hesitate to recommend this company wholeheartedly. Thank you all at Stiltz
We had our Stiltz lift installed mid-August last year. The entire process with Stiltz was excellent, from the start (initial dialog) to the survey to the installation and finally to the aftercare support. During this process they listened to what we wanted and did their best to accommodate our requirements. Overall a very professional company and very happy with the product. My only criticism would be the requirement to keep pressing the up (or down) button for the entire journey which is a pain.