CareCo Bristol holds a 4.9 rating from 752 Google reviews. Andrew and Jazz Denton are mentioned repeatedly for unhurried, pressure-free advice on mobility scooters, rollators and chairs, with reviewers noting a large showroom and generous parking. A couple of reviewers described slower responses when dealing with warranty or insurance claims after a fault developed, so it may be worth checking after-sales support timescales in advance.
Reviews
4.9 / 5 · 752 totalWe originally came last week to purchase a chair for my mother and Andrew was very helpful with advice to suit my mother’s stature and ability. Unfortunately he had to help a previous customer with setting up credit so after waiting 30mins we left. We returned today and Andrew was able to give my mother another trial in the chair with advice on how best for her to rise and sit so we bought the chair. He was extremely helpful and friendly. The only thing that would have improved the service was some recognition for having to return today after waiting last week by giving a reduction on delivery and installation.
Fantastic showroom with hugely knowledgeable staff. Andrew looked after me brilliantly, providing invaluable advice on choosing the perfect rollator for my needs and how to operate it. Cannot recommend more highly!
Andrew from the Bristol store was fantastic. I walked in and he asked one question and instantly knew which chair would be best for me. He was very warm and welcoming and joined in our humour. He's a great asset to the Care Co team. Thank you Andrew
My lad bought the Vorex 8 from the shop in Filton and paid for the higher insurance and emergency recovery package. Broke down on the 15th June luckily at home. Asked for a photo of the serial number and a video of fault. Done and sent. Rang on the 18th and waiting 30 minutes told to take the back wheels off to check terminals. I am now their engineer. Find 2 opposite connectors burnt out. Looks like they have been arching from new. Pictures sent and just received an email back saying its been sent to their engineers department. Response 6 to 9 days. Waste of money for the cover and my lad is suffering because he is restricted.
A very pleasant experience. I was not hassled I was allowed to take my time and test vehicles when I wanted to and the purchase was easy unhurried and fully explained. Very happy with my machine and the deal I was offered. Can't wait to try out my new Scooter.
I visited CareCo Bristol on Thursday 11th June.. Very helpful staff and a good selection of chairs to consider. My physical and medical requirements were taken into account and I felt I had chosen the chair that best suited me. Jazz Denton was very patient in explaining all the order details and is a credit to your company. I look forward to hating my chair delivered shortly.
Andrew was incredibly kind and helpful today. It was clear that the item my step dad had his eye on was not going to be safe to use and Andrew had my step dad's best interest at heart. He also gave my step dad some really helpful advice and was perefctly patient throughout.