CareCo Plymouth
About the company
CareCo, founded in 2009, operates as a mobility equipment shop with a showroom in Plymouth. The company moved to Brentwood in 2014 and employs more than 440 staff. It is a member of the BHTA and is Which? Recommended. The Plymouth showroom offers a range of mobility products including scooters, wheelchairs, riser recliners and everyday living aids.
CareCo has partnerships with Snap Finance, Breast Cancer Haven and Lloyds Pharmacy. Its occupational therapist, Natasha Bruce-Jones, joined in 2016. The company has sold over 143,000 mobility scooters and over 165,000 riser recliners, and has served over 600,000 customers since 2009.
What customers say
Based on genuine customer reviews
CareCo Plymouth holds a 4.9 rating from 179 reviews. Customers, including many visiting on behalf of elderly parents, consistently praise named staff - Demi Houghton, Heather Cornish and Gemma Prouse recur repeatedly - for patient, unhurried demonstrations of wheelchairs, rollators and powerchairs, offering options without pushing a particular model. Quick delivery and a well-stocked, welcoming showroom are also frequently mentioned. The reviews are uniformly positive with no recurring concerns noted.
Reviews
Reviews are taken from publicly available sources.
The assistant Tina was so very helpful and understanding exactly what I required. Not only did I find what I needed but in my favourite colour too. I am looking forward to being able to go out more
Visited CareCo Plymouth with my elderly mother for a walking aid. We were served by Demi, who was superb, very helpful, informative and patient. They have a great selection - definitely recommended.
Our visit to Plymouth care co was fantastic! Demi Houghton couldn’t have been more helpful to my wife and myself. Nothing was too much trouble and she was a mine of information- you should be very proud of her!! For people of our age she really put us at ease. We would recommend care - co to anyone- thank you!!
We were dealt with by Demi Houghton at the Plymouth showroom and she was excellent. She guided us trough a series of options without trying to push us in any specific direction. She was very knowledgeable and answered all our questions. Finally , she had a very pleasant manner and we will certainly use her services in the future.
The lady was kind, friendly, polite, well informed and couldn’t have done any more to make sure my Mum was happy with her choice. She gave us a full dismantle and assembly demonstration and understood exactly what we were looking for. We had a very good experience.
After a few disastrous online wheelchairs bought, we decided to visit CareCo in Plymouth. Only wish we had gone there first. We had the pleasure of being served by Heather. Heather was extremely patient with Mum and nothing was too much trouble. Mum tried four wheelchairs and sitting in them several times. I want to Thank Heather for perfect service and patience. And the other young lady there was also very friendly. Highly recommend the Plymouth store.
I was served by Heather Cornish at CareCo Plympton last week, and have to comment on how extremely friendly and helpful she was and the premises are very clean and welcoming. I have no hesitation in recommending them to all. Thank you Heather I await delivery with baited breath tomorrow!
Mobility equipment shops in Plymouth compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 4 businesses in this category in Plymouth are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | CareCo Plymouth (this page) | ★ 4,9 | 179 | Yes |
| 2 | Mobility Equipment Training Centre Ltd | ★ 5,0 | 5 | No |
| 3 | More Than Mobility | ★ 4,7 | 71 | Yes |
| 4 | Unique Mobility Plymouth | ★ 4,7 | 117 | No |