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Comfort Homecare

Comfort Homecare

4.5(63 reviews)See reviews ↓·Luton

What customers say

Based on genuine customer reviews

Mobility equipment supplied and fitted for customers in and around Shefford is where the praise consistently lands, with wheelchairs, power chairs, mobility scooters, rollators and rise-and-recline armchairs featuring across accounts. Reviewers frequently point to the depth of advice given before any purchase, describing unhurried demonstrations, honest pros and cons for each option and a complete absence of pressure to buy.

Bob is named often, whether fitting a wheelchair, visiting a care home or bringing several chairs to a customer's home so they could be tested in familiar surroundings. Various customers describe deliveries arranged at short notice, including a scooter handed over within a couple of hours of selection. An observation shared by more than one reviewer is the patience shown while someone transfers between chairs or tries equipment outdoors, and the willingness to keep supporting owners afterwards, with repairs and adjustments to chairs already in use.

The way staff listen to individual requirements, including indoor and outdoor use, comfort and colour choices, is credited with purchases that genuinely suit the person. Kindness, clear communication and fair handling of a refund after a bereavement are also noted by families, and the team is described as welcoming to long-standing customers who return for advice and servicing.

Medical supply storeWheelchair Shop
Comfort Homecare — Customer photo

Reviews

Reviews are taken from publicly available sources.

C
cate18 July 2026

Purchased a 360 outdoor/indoor power chair. The whole process ran smoothly from beginning to end. Bob was respectful, considerate & helpful regarding my specifications regarding outdoor demands, indoor accessibility and comfortability. This company is a keeper for me.

CP
Colin Pheysey26 April 2026

Purchased a disability adapted vehicle from Comfort Home Care. After an initial visit to discuss our requirements, the vehicle was sourced within three days. After thorough induction of how to use and operate all aspects of it, the purchase went ahead. Transaction was as smooth as could be. Help with paper work and registering and taxing the vehicle, changing ownership, etc, was superb. Big thankyou to Bob for all of his help. Excellent customer service.

MH
mandy holland22 February 2026

First class service. I visited Comfort Home care last year with my parents as they wanted two armchairs. All I can say the lady who served us so sorry I did not get your name, what a truly caring patient lady you are. Time was took finding the right size chair for each of them and gave lots of time showing how the controls work, which includes a button what puts the chair all back as normal parents liked that !!!. They use the chairs everyday they love the comfort outstanding quality and I was impressed by the prices. As my parents live in Flitwick I wanted a local business close to them. They fit the bill perfectly in all aspects from choosing to delivery. Also a large variation in colours for chairs and sofas etc. Also can have chairs protected to keep them clean and have arm and head rest protection covers. Parents also purchased a two seater sofa which is absolutely so comfy to sit on which all the family agree. My parents are so very happy with their purchase , a company I would highly recommend thank you to you all.

OD
Okailey Dua28 November 2025

I recently visited Comfort Homecare to purchase a mobility scooter and some additional aids to support my mobility with my wheelchair, and I received outstanding service from their sales manager Bob. From the moment I walked in, Bob was incredibly welcoming, patient, and genuinely interested in helping me find the right equipment for my needs. He took the time to explain all the options clearly, answered all my questions without rushing me, and made sure I felt confident and comfortable with my choices. His knowledge and professionalism were excellent, and his kindness made the whole experience much easier for me. Thanks to Bob’s support, I now have a mobility scooter and aids that fit my needs perfectly. I’m very grateful for his help and highly recommend to anyone looking for mobility equipment and a team that truly cares.

MW
Maria Worby17 August 2025

Thank you so much Bob for my Whill C2, we had a few appointments to try different options to manage my pain and fatigue and this was the best fit for me and the car! Our first trip to London on the train went very smoothly and what usually would have been a completely exhausting experience was far more manageable. Thanks so much Bob!

SM
Sally McNeill17 July 2025

I am a full time electric wheelchair user and Comfort Homecare is where I have been going since I moved to the area! I feel so welcome and understood at Comfort. I have bought two chairs from them now, one to use indoors and one outdoors. They have also fixed anything that has ever happened to my chairs. I am well listened to, my needs and opinions taken into consideration always. I have built a great relationship with the team and often have a laugh when I go down there. A massive thanks to the whole team! Especially Bob, Chris and Steve who have had to solve all my problems!

NL
Nicki Lampey17 July 2025

I have visited Comfort Homecare many times over the last year for different people in my life. Every circumstance they have fully listened to and considered all the points mentioned. They gave options to pick from with all the pros and cons. Very good service and friendly! Would definitely recommend to anyone needing advice for any needs they have!

Stairlift suppliers & installers in Luton compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Luton are compared.

RankProviderRatingReviewsOpen Sat.
1Herts Homelifts Ltd.★ 5,040Yes
2Herts Stairlifts Ltd★ 5,025Yes
3Meadow Mobility Ltd★ 4,965Yes
4Dunstable Mobility★ 4,636Yes
5Comfort Homecare (this page)★ 4,563Yes
Contact
+441462811211www.comforthomecare.co.ukUnit 5b, Bedfordshire, 5c St Francis Way, Shefford SG17 5DZ
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
Saturday09:00–16:00
SundayClosed