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Disable Aids

Disable Aids

4.5(70 reviews)See reviews ↓·Wolverhampton

What customers say

Based on genuine customer reviews

People seeking mobility equipment for a relative or themselves describe a service built on patience and genuine care rather than pressure to buy. Several reviewers highlight the willingness of staff to visit a customer at home or in a care home, as happened when a wheelchair had to be chosen for someone living some distance away. The team, and Chris in particular, is repeatedly named for going beyond what was expected, whether sourcing a specific item, repairing a faulty hoist or fixing a scooter and arranging its servicing.

Customers describe being talked through different options, having time to consider the information and never feeling rushed or pushed towards a purchase. Repairs and servicing recur as a strength, with scooters, hoists and adjustable beds dealt with promptly, sometimes the same day, and a courtesy scooter offered while parts were awaited. Receptionists Deb and Sue are mentioned warmly for their friendliness and efficiency, and the overall advice is described as knowledgeable and responsive to questions by email. Fair pricing on servicing and repairs is noted, alongside a general sense that staff take the time to understand individual circumstances.

Reviews

Reviews are taken from publicly available sources.

RS
Richard Stretton22 July 2026

Incredible staff and support. Lots of empathy and understanding from the entire team here. Highly rexommend to anyone needing advice and help. Its not an instant upsell attempt like most places, they make it feel like they genuinely care and want to help.

EB
Elaine Blowers8 April 2026

Wonderful customer service received from Disable Aids .We were in need of sourcing an electric wheelchair for my Dad John whose mobility had deteriorated . Chris listened to our needs and at short notice provided a visit to my Dads home as well as coming to the nursing home to see my Dad while he was in respite .We had prompt response to emails and calls and felt that all interactions were completely customer focused . The company know their products very well and are very trustworthy and a pleasure to deal with . They certainly went the extra mile to help during what has been a tough time for my Dad . The difference the electric chair has made to my Dads safety and quality of life has been superb .A big thanks to Chris and his team

HS
Harry Sambrook29 January 2026

Big thank you for your help and advice Debbie I was made to feel very welcome and treated very fair a big credit to everyone i am looking forward to buying to aids to help me out 2 thumbs up 👍 👍

JK
Jazz Kumar (TheIronSkull)19 January 2026

On behalf of my friend Mr K Smart in Bilston, who you recently visited and fixed his scooter and got everything serviced, thank you so much for a great service at very competitive pricing. I have recommended you on further to many friends, wishing you more success for your business! Thank you once again!

E
Elliot13 November 2025

Superb customer service from start to finish. Chris was very friendly to deal with and went out of his way to find a specific piece of equipment we were looking for. Very responsive to emails and helpful with any questions/advice. I would not hesitate to use Disable Aids in Cannock again, we will certainly be back if we need anything in future.

MF
Marie Ferguson28 August 2025

Absolutely brilliant service today , 100% recommend them , receptionists deb and Sue were so friendly and helpful, but a massive thank you to chris who sorted my broken remote for my adjustable bed, he went above and beyond , my remote is now sorted and I can now use my bed again! Helpful, professional. Very efficient. So pleased, thankyou all so much

PP
penny pettman28 July 2025

Wonderful experience with Chris at Disable Aids. I needed a wheelchair for my mum who lives 3 hours away which meant I could not easily take her to find the right one. Chris visited her in the care home and did everything he could to make the experience as painless as possible. Obviously it is not an easy thing to reach the stage where you or a loved one starts to struggle with every day issues, so having someone who genuinely takes the time and trouble to find solutions, with patience and kindness is a real gift. I felt such relief at having someone I could really trust to help me find the right chair for her. I would definitely recommend.

Mobility equipment shops in Wolverhampton compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Wolverhampton are compared.

RankProviderRatingReviewsOpen Sat.
1Pete's Mobility Service★ 5,046Yes
2Invictus Active★ 4,9301No
3Easy Living Mobility & Stairlifts - Cannock Store★ 4,656Yes
4Disable Aids (this page)★ 4,570No
5Alton Mobility Services★ 4,344No
Contact
+441543570341disableaids.comCedars Business Centre, Unit 11, Avon Rd, Cannock WS11 1QJ
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–16:00
SaturdayClosed
SundayClosed