Easy Living Mobility & Stairlifts - Northfield Store

Easy Living Mobility was founded in 2001 by Daniel Griffiths. It opened its first retail store in Newcastle-under-Lyme in 2005 and a second store in Cannock, Staffordshire, in 2007. The company achieved Motability status in 2010 and reached 10 retail stores across the Midlands in 2015. It launched its first e-commerce website in 2019 and piloted its first franchise store in Burton upon Trent in 2023. In 2025, it launched its own product lines across the majority of categories.

The company operates 15 stores nationwide and is on track to open 4 more locations in 2026. It offers a 14-day return period, flexible delivery including next-day and room-of-choice, and home demonstration appointments. Finance options, warranties, and insurance support are available. VAT exemption is provided for eligible customers, along with the Motability Scheme and the NHS Voucher Scheme. Trained engineers work in its workshops. Its main services include mobility solutions such as riser recliners, mobility scooters, electric wheelchairs, and rollators.

Northfield shoppers repeatedly single out the patience and product knowledge of staff at this mobility store, with manager Lee and colleagues Alan, Matt and Becky named for the time they give to finding the right item. Several reviewers describe being asked straight away whether help was needed getting from the car into the shop, and others recall unhurried demonstrations of rollators and walkers with no pressure to commit. The selection of mobility equipment, spanning wheelchairs, rollators, mobility scooters and the I-glide model M, draws consistent appreciation, as does the scooter and wheelchair hire that one customer found affordable enough to book for several days.

Engineer Steve earns particular mention for servicing a wheelchair, described as an asset to the business. A recurring theme is the clarity of explanations covering how equipment operates, alongside itemised invoicing and thorough work schedules. Ease of access, including parking directly outside for simpler transitions, is noted as a practical benefit, while the aftercare following a wheelchair service stands out as especially valued by those arranging equipment for relatives.