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CM

Cambridge Mobility Ltd

4.8(58 reviews)See reviews ↓·Cambridge

What customers say

Based on genuine customer reviews

Cambridge customers consistently highlight the helpful, caring approach taken by staff at this mobility equipment shop, with advice tailored to individual needs rather than a push to buy. A number of reviews mention that the team will only sell what is genuinely required, and that guidance on choosing a scooter or recliner chair is detailed and patient. After-sales support comes in for particular praise, including rapid repairs to brakes, handles and batteries, sometimes completed at home or within a day of a call.

A loan scooter was provided to one customer awaiting their own, while another had failed batteries replaced on the spot during a holiday. Named member of staff Clair is singled out for kindness and responsiveness, and Lee is credited with a swift call-out. Deliveries are described as prompt, communication by phone, email and in person as clear, and pricing as fair with no pressure. The workshop and showroom are kept tidy, and the small team is described as friendly, experienced and efficient across purchases, servicing and wheelchair repairs.

Cambridge Mobility Ltd — Customer photo

Reviews

Reviews are taken from publicly available sources.

DS
Deborah Stevens1 July 2026

Will only sell you what you need, the customer comes first. Would never go anywhere else. Just been today (1st July 2026) for wheelchair repair, breaks not holding, handle on back of chair fell off! I rang and was told to bring in. As soon as I arrived the gentleman looked at it and made it 100% again quickly too! No charge just said put some money in charity Box which I happily did. Yet again they have been 100% Please check them out before considering going elsewhere.

CB
Christine Birch21 June 2026

Went over to sawston to buy my first mobility scooter very helpful ordered one on Tuesday picked it up on Thursday the staff I dealt with were wonderful showed us how to dismantle it put it in the car very professional young lady helped us would advise any one looking for mobility aids to go here first

MS
Mpy system19 May 2026

Terrible after sale support, they suggested to use You Tube to fix problems....

MC
Martin Cohen11 November 2025

My late sister was transferred to a new care home , very quickly upgraded to nursing requirements and she need a wheelchair . Due to her size, she needed larger model, contacted the company and Led met me at the home, took measurements etc a couple of days later he returned with the new wheelchair. My daughter and I knew the wheelchair would not be used for an extended peri9d 9f time due to my sisters deterioration. Just over 4 months later I phoned explained my sister had passed away and would sell the wheelchair. Lee asked how much I wanted and unable to remember the original price gave a low figure And he immediately responded Thats much to low, I will give you double that. I accepted, shook hands and the money was transferred there and then into my sisters account And he then took the chair. . Excellent service, no pressure at all , just good old fashioned courtesy helpful and professional Definitely f8ve stars

SC
Sharon Cawdron12 June 2025

Smashing staff, friendly, caring, experienced and efficient. Good prices, no messing about. Highly recommend them and would definitely use the company again when needed. Thank you!

A
Adam2 June 2025

Absolutely brilliant service. Easy to speak with about issues and what can be used to overcome them. Bought my mobility scooter from them, which I love, following their guidance tailored to my needs.

SL
Sally Lewis5 March 2025

Outstanding quality, expertise and service. They are so helpful, knowledgeable, kind and quick to respond, in the shop, on the phone and by email. It's a relief to know that this company is there. Thank you, Clair, and everyone else we have dealt with re my Mum's needs.

Mobility equipment shops in Cambridge compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 4 businesses in this category in Cambridge are compared.

RankProviderRatingReviewsOpen Sat.
1Platinum Mobility★ 4,989No
2Cambridge Mobility Ltd (this page)★ 4,858Yes
3Shopmobility★ 4,717Yes
4Anglia Healthcare & Mobility Ltd★ 4,674Yes
Contact
+441223830084cambridgemobility.co.ukUnit 11, S, Business Park, Babraham Rd, Sawston, Cambridge CB22 3JH
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
Saturday09:00–13:00
SundayClosed