Cavendish Health Care & Mobility

The team that run Cavendish / Mobility at Sea / Rent a Scoota were very helpful when I needed a short term loan of a wheelchair, with a special thanks to Rachel. Everything was quick, easy and ready on time with everything well documented and communicated. The only 'fly in the ointment' was that I had to phone up after two weeks to sort out what seemed like an administrative error in getting my deposit back. For constructive feedback, I think the wheelchair Mobility at Sea branding of aqua blue panelling was garish, and might benefit by being toned down. Perhaps the same logo on a standard black panel, or a redesigned logo black panels. (I produced some AI renditions and thought it looked better).

Truly excellent impressive service with a smile and genuine care - patiently advised the best recliner and then got it delivered 4 weeks sooner than promised - thanks very much Cavendish, especially Lauren - you truly go the extra mile with a smile. And please note that this is completely unsolicited and from the heart, I couldn't find anywhere on your website to give feedback, nor did you send any emails asking for feedback.

Had my scooter serviced today. All sorted really quickly. Lots of advice and help freely offered. Much appreciated. Very professional and they really do care about their customers. Thank you especially to Joe, Sheryl and Lauren. Would highly recommend.

Firstly I am not normally someone to do reviews but Joe at Cavendish health Care compelled me to do it due to his amazing customer service. My mum and I bought a second hand mobility scooter on Facebook marketplace and it had dead batteries and on closer inspection faulty wiring in the battery unit. We needed to have a functional scooter for today, Saturday the 4th of July as my little brother is flying in from America and has been suffering from leg and back problems so needs the transport to enjoy his trip. Joe found the required batteries and pulled the unit apart changing and replacing the wires and plug then and there. Along the way Joe was polite, professional a and kind. As a former estate agent I am all about customer service and Joe is the sort of person who I would have wished to work alongside without a moments doubt. Well done to you and the team, I only wish I could find more superlatives to express our gratitude. If anyone is looking for disability aids you must go and experience the 10/10 service standards of this company. Jonathan Stoakes

I just like to thank Joe for all he has done for my son . Nothing is to much and Lauren is brilliant. Excellent friendly service, we wouldn't go anywhere else.

Excellent customer service today. Lauren was really helpful, very knowledgeable about their product ranges. Let us test drive several power chairs and we are delighted with our purchases.

Very polite and efficient.The lady on the telephone was very nice as were the men who collected and returned my scooter, Could not have asked for better service