Easy Living Mobility & Stairlifts - Sutton Coldfield Store
About the company
Easy Living Mobility & Stairlifts was founded in 2001 by Daniel Griffiths. The company opened its first retail store in Newcastle-under-Lyme in 2005, followed by a second store in Cannock, Staffordshire, in 2007. It achieved Motability status in 2010 and reached 10 retail stores across the Midlands in 2015. In 2019, it launched its first e-commerce website, and in 2023, it opened its first franchise store in Burton upon Trent.
The company launched its own product lines in 2025 and is on track to open four more locations in 2026. It has 15 UK stores and a dedicated phone team. Services include riser recliners, mobility scooters, electric wheelchairs, and rollators. The company offers flexible delivery, including next-day and room-of-choice, and home demonstration appointments. It accepts returns within 14 days of delivery and provides finance options, warranties, and insurance support.
What customers say
Based on genuine customer reviews
Easy Living Mobility & Stairlifts - Sutton Coldfield Store holds a 4.9 rating from 68 reviews. Louise and Charlotte at the Wylde Green branch are named repeatedly for patient, unhurried demonstrations of wheelchairs and mobility scooters, including test drives and trying multiple models before a decision is made, while Mark at the Walsall branch is praised for in-depth product knowledge.
Reviewers also note quick turnaround on servicing and replacement parts, with one customer's scooter serviced and re-batteried within days of contact. The reviews are uniformly positive with no recurring concerns noted.
Reviews
Reviews are taken from publicly available sources.
Absolutely highly recommend. There was no pressure to buy. But my mom brought a wheelchair and was very happy with the way she was dealt with by the store manager. Thank you from mom and daughter x
Very patient. Explained fully and allowed a short test drive of the scooter. The whole experience was stress free.
Louise and the team were really helpful when I needed a service and replacement parts for my Dad's mobility scooter. I contacted them at the start of the week and by Thursday he'd had a service and new batteries fitted! Service was excellent for me and Dad - thank you.
Absolute brilliant service from Louise at easy living in getting my mother sorted and fitting comfortable with her first wheelchair. Louise listened to what we needed, demonstrated every model, got my mother sitting in lots of different wheelchairs until we found the perfect chair and took it away that day … excellent service ⭐️⭐️⭐️⭐️⭐️
Me and my wife purchased a chair for he father last saterday , I cant fault any think from the sale to delivery, it were 1st class very helpful in every aspect, I just like to say a massive thank you to you all, have a great Xmas I would definitely recommend you, Kind regards Mr Keen.
The lady at this shop easy living mobility Charlotte and Louise were very helpful and we had a good experience.
Louise at the Wylde Green branch has been incredibly helpful. It's a small store, but jam packed with everything one could possibly need.
Mobility equipment shops in Birmingham compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 9 businesses in this category in Birmingham are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | Robs Mobility | ★ 5,0 | 127 | No |
| 2 | Etech Mobility UK | ★ 4,9 | 107 | No |
| 3 | Easy Living Mobility & Stairlifts - Sutton Coldfield Store (this page) | ★ 4,9 | 68 | Yes |
| 4 | Ideas in Action by Stechford Mobility | ★ 4,7 | 199 | Yes |
| 5 | Real Care Mobility | ★ 4,2 | 14 | No |