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Independent Mobility

Independent Mobility

5.0(150 reviews)See reviews ↓·Hull

What customers say

Based on genuine customer reviews

In Beverley, customers describe Independent Mobility as a shop where assistance is patient and tailored, with staff taking time to establish what each person requires. Ann-Marie, Ann, Nick, Phil and Shaunna are all singled out for their friendly manner, whether the task involves selecting a first walking aid, choosing a mobility scooter or finding a trolley suited to a relative's needs. Assistants are said to explain features clearly and demonstrate products with confidence, covering the Pride GoGo compact scooter, wheelchairs and reclining chairs, and the Sitting Pretty Dorchester model.

The breadth of equipment on display allows buyers to examine items in person rather than online, a point that comes up often. Reviewers report never feeling hurried or pressed towards a sale, with recommendations shaped around comfort and individual circumstances. Follow-up contact after purchase is mentioned, along with matching an online price on a scooter. Greetings at the door and parking directly outside are valued by those managing mobility difficulties, making visits feel unhurried and straightforward. Repeat custom and word-of-mouth referrals recur across the feedback.

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Independent Mobility — Customer photo
Independent Mobility — Customer photo
Independent Mobility — Customer photo

Reviews

Reviews are taken from publicly available sources.

JT
Jackie Turner29 July 2026

I have just bought the Pride GoGo compact from the Holderness Rd branch of independent mobility, and I have to say that Phil who dealt with the sale is amazing. He was so helpful showing me how it works and giving me a demonstration of how to use the cruise control and showing us how to fold it down. I heartily recommend this shop and there products. Phil just rang me to see how I am getting on with my scooter, I didn't get that where I bought my last one from. The staff are so very friendly I really feel like a valued customer.

GN
Gene Nutt24 July 2026

From the moment of walking into the shop, Ann Marie Koehler, was extremely helpful and knowledgeable,unfortunately they did not have the scooter in the store that we were after, but after she made a quick call, she was able to secure one for us and we had it before the weekend, as we were going away and were trying to get it bought and delivered before so we could take it with us, so a massive thank you to Ann Marie for all her help, and I would recommend her and Independent Mobility every one who needed Mobility help to contact them.

RM
Richard Mason8 June 2026

Due to a spinal issue my wife now needs assistance to get around. Visited the Independent Mobility store in Hornsea today to look for a suitable scooter. Nick was brilliant in helping us choose one which met our requirements. He explained all the different features across the different types. Nothing was too much trouble and he answered all our questions until we finally decided on a Pride model. Cannot thank him enough and would definitely recommend him to anyone thinking of getting a mobility scooter.

ML
Martin Lincoln3 June 2026

Purchased a pride go go compact mobility scooter from I M . even price matching same one we had seen online.Anne Marie who dealt with us was very helpful and knowledgeable demonstrating how everything worked also helping with carrying scooter to the car .Brilliant customer service.

CT
Chris Townend24 May 2026

Excellent service. Very helpful in explaining how the item worked. Parking outside was also brilliant. Ann was so helpful

LS
Lynda Sharpe5 May 2026

Me and my husband went to Beverley shop today I cannot praise Ann-Marie enough she was so nice to us and I exchanged my mobility scooter for a powered wheelchair. She talked me through how to use the wheelchair has I had never had one before. I highly recommend going to Beverley when Ann-Marie is there. I will be using this shop again in the future has I am very pleased with the service. I’ve been out on my wheelchair today and love it. Thank you Ann-Marie Lynda and Gary Sharpe x

BG
Barbara Guinn4 May 2026

Easy parking, very helpful staff on every visit, great range of equipment and scooters, good advice. I didn’t feel rushed. Asked all the questions I needed too and wasn’t pushed to purchase, so I bought a scooter which I love. Thank you!!

Mobility equipment shops in Hull compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Hull are compared.

RankProviderRatingReviewsOpen Sat.
1Independent Mobility (this page)★ 5,0150Yes
2United Mobility★ 5,030Yes
3CareCo Hull★ 4,9432Yes
4I.A.P. Mobility Ltd★ 4,934No
5FOX MOBILITY★ 4,648Yes
Contact
+441482862015independentmobility.co.uk/pages/our-storesUnit 4b, Belprin Retail Park, Swinemoor Ln, Beverley HU17 0LN
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
Saturday09:00–17:00
SundayClosed