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Lewis Mobility Ltd

4.8(69 reviews)See reviews ↓·Portsmouth

What customers say

Based on genuine customer reviews

Families sourcing mobility equipment for elderly relatives feature prominently among the accounts left for this Portsmouth business, with several customers describing purchases made on behalf of a parent or partner. Brad and Bradley are named repeatedly as the member of staff who visits homes, explains the options in detail and follows up afterwards, while Aiden is also singled out for his part in deliveries and in acting on the needs of a ninety-four-year-old customer.

Reviews time and again mention that communication is prompt, with calls answered and messages replied to quickly, and that updates continue after the sale. The mobility scooters and power chairs supplied are described as comfortable and reliable, and the demonstrations given at handover are praised for covering everything a new owner needs to know.

Pricing is called reasonable and fair, and the team's knowledge of walkers and scooters is credited with helping customers who were unfamiliar with the equipment choose correctly. Kindness, patience and a readiness to sort out problems without fuss come up again and again, as does the sense that no request is treated as an imposition. Long-standing customers return over years for new equipment and servicing, which points to a pattern of care that extends well beyond the initial purchase.

Reviews

Reviews are taken from publicly available sources.

BW
Brian White12 July 2026

I would like to say a big thank you to Lewis mobility staff for all they have done .The help they have given me with my scooter .They are always good and helpful to me and nothing is too much trouble.

GM
Graham Marks7 May 2026

To all who require very good service for their mobility scooter with fabulous service and helpfulness its got to be Lewis Mobility. Most helpful to my needs.

AS
Abbie Smith28 April 2026

Needed a mobility scooter and contacted Lewis Mobility where a lovely man named Brad came round and helped me out massively with exactly what I needed. Very good customer service and at a great price too! Thank you so much Brad.

ST
Sharon Thomas12 April 2026

Can't recommend Lewis mobility enough. They are always on hand to help with any issues and give such an amazing service and very reasonable pricing. Most of the time I deal with Bradley who is so helpful and knowledgeable. My husband would be lost without them .

DG
Diana Goss9 March 2026

I can’t recommend Lewis Mobility highly enough. Bradley Lewis has been absolutely outstanding. My mobility scooter broke down again and I was stranded — my daughter had to come out and help get me home. I messaged Bradley and he responded quickly, arranged collection of my scooter, and made sure I had a loan scooter straight away so I wasn’t left without mobility. Bradley then called me personally to explain what he’d found (the motor had gone) and offered a clear, practical solution immediately. What really sets Lewis Mobility apart is the care and dignity they bring to the job. When you rely on a scooter, it isn’t a luxury — it’s your independence — and Bradley genuinely understands that. His engineer was also brilliant: polite, efficient, and reassuring. He even said “Bradley told me you’re a special customer,” which made me smile — but it’s really Bradley who treats people as individuals, not just as a job number. This is the second time Bradley has gone above and beyond for me, and I’m genuinely grateful. If you want a mobility company that is responsive, honest, kind, and gets things sorted, choose Lewis Mobility. First-class service. Thank you, Bradley

JM
Joanne McCormick13 February 2026

Aiden & others were extremely helpful & acted upon my 94 year old Mother's needs to source the equipment she needed.We have used Lewis Mobllityfor a number of years now & they are just great, Thank you guys (Jo Parrott's daughter)

SS
Saf Star7863 January 2026

Excellent customer service, went above and beyond, exceeded expectations, I received instant replies to the dot, constant updates, very proactive and friendly. Purchased a mobility scooter, was told absolutely everything, along with a detailed demonstration. By far, 100% highly recommended seller! 5 Stars 🌟

Stairlift suppliers & installers in Portsmouth compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Portsmouth are compared.

RankProviderRatingReviewsOpen Sat.
1Stannah Lifts & Lift Services Southern England service branch★ 4,994No
2Island Mobility Ltd★ 4,8166Yes
3Lewis Mobility Ltd (this page)★ 4,869No
4Cavendish Health Care & Mobility★ 4,7103Yes
5Solent Mobility Centre★ 4,651Yes
Contact
+442392669540www.lewismobility-portsmouth.co.uk420 London Rd, Hilsea, Portsmouth PO2 9HL
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–16:30
SaturdayClosed
SundayClosed