Shopmobility Belfast

Shopmobility Belfast is a charity that provides free daily rental of mobility scooters and wheelchairs. The service is available to anyone with difficulty accessing Belfast City Centre and the greater Belfast area. It has over 5,000 members and operates from eight locations throughout Belfast and more across the region.

Membership sign-up or reassessment is available at The Great Northern Mall, Smithfield Market, East Belfast and the Royal Victoria Hospital, and appointment booking is essential. The charity also offers longer term rental of wheelchairs and scooters for a small charge. It seeks volunteers and provides full training with travel and lunch expenses covered.

Belfast shoppers with limited mobility describe this charity-run equipment shop as a place where borrowing a scooter or motorised buggy restores the ability to get around town and enjoy days out. Named members of staff, including Tom, Adam and Teresa, are frequently praised for explaining how the machines work, handling sign-up and paperwork, and offering knowledgeable guidance before users set off. Reviews regularly refer to the speed with which faults are dealt with, citing a temporary repair to a cracked battery case that kept one visitor mobile during a trip.

A further theme is the friendliness of the team, who are described as chatty, patient and willing to go out of their way to call out and inspect equipment. The scooters themselves are called fantastic, and customers note that the loan costs nothing because the operation is run as a charity. Freedom regained, pain-free shopping and confidence in using the equipment all feature in accounts, closing with Teresa's thorough handover during registration at Belfast City Hospital.