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Staffordshire Mobility Ltd

Staffordshire Mobility Ltd

5.0(83 reviews)See reviews ↓·Stoke-on-Trent

What customers say

Based on genuine customer reviews

Helpfulness and patient, knowledgeable advice recur throughout accounts of this Hanley mobility shop, where named member Jimmy features in numerous accounts of scooter and powered wheelchair purchases. Customers describe being guided through choosing a suitable model, with instructions on dismantling and reassembling scooters given thoroughly and checks made that parts could be lifted.

A detail many reviews return to is the willingness to go beyond the sale: one account describes sourcing replacement batteries for a powerchair to match specific needs, another a home visit to fit a new battery ordered on request, and a third free advice on a scooter that had lost power, traced to an accidental setting rather than a fault. Repair work, including a scooter restored after damage, is mentioned alongside aftercare that continues well past purchase. Reviewers repeatedly mention fair pricing and no charge for minor help, such as a replacement key given without cost. The tone is consistent: friendly, unhurried explanations, questions answered fully, and confidence that the right equipment has been chosen.

Staffordshire Mobility Ltd — Customer photo
Staffordshire Mobility Ltd — Customer photo
Staffordshire Mobility Ltd — Customer photo
Staffordshire Mobility Ltd — Customer photo

Reviews

Reviews are taken from publicly available sources.

RB
Ronni Bryan21 August 2026

I have no hesitation in recommending buying a mobility scooter from Staffordshire Mobility Ltd. I have brought 3 mobility scooters from Jimmy in the last 10 years and taken them all over the world on various holidays. Unfortunately my existing scooter was damaged and I had to get it repaired through my insurance and Jimmy did the work for it and now it’s running fantastic again. Thanks Staffordshire Mobility Ltd … I don’t know what I’d do without your excellent service!

MH
Meena Hirst3 July 2026

Very friendly, made sure the scooter was suitable. Went through instructions of taking it apart and putting it back together thoroughly. Made sure I was able to lift the parts . Nothing was a problem, couldn't help me enough

MH
Michael Hulme24 June 2026

Really helpful and managed get a mobility scooter good price would recommend anyone who is after one please try hear

DT
Dan Tu24 June 2026

Absolutely fantastic service today from Jimmy! Will definitely use again. Very knowledgeable, friendly, and even gave me a free key as I’d lost mine. Don’t know many places that would do that! 5 stars Jimmy! Thanks

AM
Alan Morgan20 June 2026

A great experience at Staffordshire Mobility Ltd, just purchased a powered wheelchair and Jimmy has been more than helpful and I would recommend them to anyone. The Service is First Class.

CH
Ceri Hulme19 June 2026

Friendly,reliable service. You can totally trust them to ensure products meet your needs. No pressure salesman ship and excellent after sales service

AH
Alison H29 April 2026

I had some batteries for my wheelchair from Jimmy in January its now April so I think I can now leave a fair review. They are hands down the best batteries I have had and the milage I get is outstanding. My chair is a Q700F and it's a beast of a chair where other batteries I have had in the past wouldn't last me a full days use these last the day and then some. I took the chair off charge yesterday morning at 8am did what I needed to do but forgot to put it on charge so today I was using what was left of the battery in total I have done over 16 miles and as you can see from the photo I still have lots of battery left possibly enough for all of tomorrow as well. If you need new batteries then definitely speak to Jimmy.

Mobility equipment shops in Stoke-on-Trent compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Stoke-on-Trent are compared.

RankProviderRatingReviewsOpen Sat.
1Staffordshire Mobility Ltd (this page)★ 5,083Yes
2Total Mobility Care★ 4,953No
3Shopmobility★ 4,715No
4Motus Medical★ 4,226No
5Staffordshire and Stoke-on-Trent Wheelchair Service★ 2,736Yes
Contact
+441782265986www.staffordshiremobility.co.uk55-57 Upper Huntbach St, Hanley, Stoke-on-Trent ST1 2BX
Working hours
Monday09:00–16:00
Tuesday09:00–16:00
Wednesday09:00–16:00
Thursday09:00–16:00
Friday09:00–16:00
Saturday09:00–16:00
SundayClosed