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Action 2 Mobility

Action 2 Mobility

4.6(50 reviews)See reviews ↓·Northampton

What customers say

Based on genuine customer reviews

Rushden is where this family-run mobility business has built a loyal following, with several customers describing superb service over many years. Reviewers repeatedly mention the helpfulness of staff, singling out Darren for fitting stairlifts and carrying out prompt repairs, and Kirsty for guiding a customer's mother through a wide choice of recliners, even bringing one downstairs so she could try it. The knowledge and advice offered in store come up often, with customers noting that they were allowed to test different scooters without any pressure and that guidance was given freely, sometimes over the phone.

Repairs to stairlifts, scooters and electric chairs are described as quick and efficient, with one scooter returned looking new after service and the work considered good value for what was needed. The friendliness of the team, including Mike and Richard, is a recurring theme, and purchases of mobility aids, a Scoozy S800 and a Baja Bandit are mentioned as straightforward experiences. Customers also praise the kindness shown to those with disabilities, with nothing described as too much trouble, and the shop is valued as a local resource for expert help.

Reviews

Reviews are taken from publicly available sources.

S4
Steve 4207 May 2026

Emailed regarding a manual wheelchair i wanted to buy from the website after about 5 days i still had no reply back i emailed them again and asked if someone would be getting back to me i had reply excuse sorry the person you need to speak to is out the office today we will get back to you on monday which they did please let me know what chair your are look at do i send some pictures to them of the chair i was intetested in that was over 3 weeks ago and still no contact bad customer service so they dont care about there customers and didnt really care about making a sale of £1450 and i will never use them as an option in the future

MW
MALC WALLACE9 March 2026

I bought myself a scoozy s800 and my wife a Baja bandit and the staff Kirsty, mike and Richard are very helpful when making a purchase and we had coffee courtesy of Kirsty. They advise you and let you try different scooters without being pushy and I was there 2 and a half hours making my choice as I had a choice of 2 preferences so kept going from one to the other til I made my choice. Highly recommended

TW
Tim Whatling16 June 2025

Scooter repair and service Brilliant customer service and mechanic medical king cobra looking new Good price considering the amount of work required Thanks guys

JK
Julie Knowles22 April 2025

My parents moved to Rushden over 5 years ago and they've had superb service and bought a number of mobility aids from this lovely family run business. Nothing is ever too much trouble and they're always ready with advice and assistance. We're very lucky to have them on the doorstep.

DT
Delia Taylor27 March 2025

My Mom needed a new recliner and Kirsty went above and beyond to get my Mom to try out the many suitable recliners they had. She even brought a recliner down from the top of the shop as my Mom has a disability and could not walk to the top of the shop. Nothing was too much hassle and Kirsty advised us which recliner would be suitable for my Mom. My Mom loves her new recliner, so much so that she falls asleep when on it as it is so comfortable for her.

MB
Michelle Boddington11 April 2024

Thanks to the lovely Claire for helping me hire a bariatric wheelchair (and listen to my wittering on), so I could attend a performance at The Derngate. It was a little more costly (£30 for one day), than I had anticipated. However, as I rarely leave the house, it enabled me to laugh my socks off and raise my spirits, which made it priceless! Rushden is lucky to have access to such a service with knowledgeable, helpful & pleasant staff.

RB
rachel bailey27 February 2023

Brilliant service, rang the company, Darren rang me back within 10 minutes, came out straight after his other job,about half hour later if that, had to leave for an important meeting but came straight back, wouldn't go until he figured out what was wrong and got it up and running again, amazing company, great man, took out an insurance with them, so happy it's fixed

Mobility equipment shops in Northampton compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Northampton are compared.

RankProviderRatingReviewsOpen Sat.
1Action 2 Mobility (this page)★ 4,650No
2Mobility Your Way - Daventry★ 4,822Yes
3Eden Mobility Northampton★ 4,010Yes
4Millbrook Healthcare★ 3,199No
5Pro Rider Mobility★ 2,830No
Contact
+441933414979www.action2mobility.co.uk69-71 Washbrook Rd, Rushden NN10 6UR
Working hours
Monday08:30–16:30
Tuesday08:30–16:30
Wednesday08:30–16:30
Thursday08:30–16:30
Friday08:30–16:30
SaturdayClosed
SundayClosed