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BMF Mobility

4.7(79 reviews)See reviews ↓·Milton Keynes

What customers say

Based on genuine customer reviews

Milton Keynes-based BMF Mobility draws consistent praise for its work on mobility scooters, including servicing, punctures, breakdowns and short-notice hire. Brandon, the engineer named most often, is described as polite, knowledgeable and willing to talk through the controls and charging routine when scooters are delivered to a holiday lodge. Reviewers often mention that problems were sorted quickly, sometimes within a couple of hours of a call, and that a scooter expected to be scrapped was returned to use at little cost.

Costs are agreed before work begins, a point that comes up often, and communication is maintained when traffic causes a delay. Servicing covers full strip-down, cleaning and reassembly, with new batteries, tyres and mirrors fitted as needed. The repair of a powered riser recliner chair, including a temporary fix while a part was awaited and a further fault resolved afterwards, is also noted, leaving a 95-year-old owner pleased to have the chair working again. Customers describe the team as honest and compassionate, with care shown for those they assist.

Disability equipment supplierDisability services and support organizationRepair serviceWheelchair repair service
BMF Mobility — Customer photo

Reviews

Reviews are taken from publicly available sources.

PD
Peter Day2 July 2025

Just like to say, we managed to hire a couple of scooters from BMF Mobility at short notice for a week at Center Parcs. Brandon kindly dropped them off at the lodge we were staying at. He went through the controls on how to operate the scooters and how to recharge the batteries if needed.He also picked them up from lodge after our stay. Many thanks.

L
lance1 July 2025

I had a puncture on my mobility Scooter & my service people in Bedford. Left me stranded since Saturday. I got BMF phone number from my insurance company. At 5 o'clock this evening and by 7pm, I was up and running puncture repaired by 7.45pm. The service i got from Brendon is first class.

PN
P&V Newton27 May 2025

I can’t rate Brandon and BMF Mobility highly enough. After a 6 hour journey from Cornwall to Milton Keynes I discovered I had left my mobility scooter key at home. I phoned round several local mobility shops who couldn’t help, or in one case couldn’t let me pick up because they were mail order only. Brandon came to my rescue, not only having a matching scooter key but also delivering direct to my hotel. I can’t thank him enough as the following day I needed my scooter to attend a Buckingham Palace Garden Party. I would definitely recommend BMF Mobility as they clearly take customer happiness and wellbeing seriously.

NS
Nicci Saville20 December 2024

Brandon gave a reasonable service obtaining wheels for the wheelchair then coming out after hours to fit them, so I had a chair for an appointment the following day. Polite and caring service reasonably priced. Then took 6 weeks to get bearings because wheels were wobbly. I was without the chair for all this time . Making appointments and not keeping them rescheduling them.

WT
Wendy Tillman4 August 2024

I’ve been dealing with Brandon now since April when I had a puncture in my only working scooter over a weekend and thankfully he was able to respond the following day on a Sunday!. We have 5 mobility scooters (4 class III’s and a boot scooter) which I expected two of them would needed scrapping, but Brandon managed to get both working at very little cost. He’s serviced them all and repaired them all and also provided new batteries for them all, all at a very reasonable cost. He has gone above and beyond to help me get them all back on the road. On a couple of occasions he had car trouble but always communicated with me if he was running late. He’s worked all hours including weekends and late in the evening to get things completed. I very highly recommend BMF mobility and Brandon, I won’t use anybody else now in the future!

SB
Sally Benham22 May 2024

Was very helpful. Got the part quickly and came out and repaired my scooter despite a vehicle problem and having to go back to Milton Keynes and then coming instead in his own car. Kept up to date on situation and was kind and friendly throughout. Definitely recommend

TS
Tony Scott3 February 2024

Very pleased with this company. We had a broken recliner/riser chair which needed a new part which took ages to arrive. Brendon came and did a quick fix for us to make the chair usable. When the part came it wasn’t as straightforward as we thought as there was another problem. This was quickly dealt with. My 95 year old father is delighted to have his chair back in working order. Friendly professional company who went out of their way to help.

Mobility equipment shops in Milton Keynes compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Milton Keynes are compared.

RankProviderRatingReviewsOpen Sat.
1CareCo Milton Keynes★ 4,9908Yes
2BMF Mobility (this page)★ 4,779No
3ComfyGO Mobility Equipment & Electric Wheelchairs UK★ 5,02No
4Rushmere Mobility★ 1,01No
5Milton Keynes Wheelchair Service - AJM Healthcare★ 2,79No
Contact
+441908010362www.bmfmobility.comExchange House, 494 Midsummer Blvd, Milton Keynes MK9 2EA