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J & D Mobility Services Ltd

J & D Mobility Services Ltd

4.6(48 reviews)See reviews ↓·Northampton

What customers say

Based on genuine customer reviews

Mobility scooter hire, repair and sales sit at the centre of what customers describe at this Wellingborough company, alongside the fitting of wet rooms and the supply of everyday mobility aids. Several reviewers highlight the speed of response, noting that a hired scooter was delivered on the day of the call and a repair was completed the following day. The quality of the work is a point that comes up often, with scooter repairs and battery replacements described as professional and thorough. Named members of staff, particularly Phoebe and Nicola, are repeatedly praised for being friendly, knowledgeable and willing to fit parts while customers wait.

Clear communication before and after each job features strongly, with costs and timings explained in advance and updates provided throughout longer projects. Customers also mention competitive pricing on specialist equipment and the helpful, honest advice given when choosing a refurbished wet room or a replacement scooter. Tidiness and a pleasant, unhurried manner during deliveries and collections are noted as well. The recurring theme is a dependable, personal service that handles hire, repair and installation with equal care.

Reviews

Reviews are taken from publicly available sources.

GO
Gary O31 July 2026

Staff are very warm and welcoming, knowledgeable about their products and super friendly to talk to!

CO
Claire O'Brien28 May 2026

Have twice hired scooters for Mum while on holiday and on both occasions the quality of service has been above and beyond. On this second occasion we were able to hire an e-foldi as a special request and we extended the hire after the initial period, with buying as the planned outcome. Phoebe was a real pleasure to deal with, nothing was too much trouble and responses were quick and generous. I wouldn't hesitate to use them again and absolutely trust that if Mum has any issues with her new scooter they will look after her as I would. Thanks so much, team.

GM
Gary McLean21 May 2026

The mobility company in Wellingborough JD mobility has done an excellent repair to my mobility scooter work was carried out very professional and quick. Excellent customer service would highly recommend once again. Thank you for your professional work.

LU
Lisa Upcraft2 May 2026

I don't live local and was panicking trying to get new batteries for my mums scooter before I had to leave. Phoebe was fantastic and fitted them on the spot whilst I waited. She was so pleasant, cheery and helpful. Thank you so much Phoebe. So lovely to find someone with a 'can do' attitude, and all with a smile!

EB
Emma B10 April 2026

Brilliant service, efficient & friendly. When my Mum took a sudden downward turn with her illness, Phoebe went above and beyond, and made everything less stressful. I cannot thank you enough, Mark (it was Mark?) who came today was very swift and understanding. Thank you Phoebe & family.

H
HF27 February 2026

Absolutely delighted with the service we received from J & D Mobility Services Ltd. From start to finish, the team provided excellent, honest advice that really helped us make the right decisions for our refurbished mobility wet room. Communication was prompt and clear throughout, which made the whole process completely stress-free. Their pricing was very competitive, especially considering the specialist equipment required, and the quality of the workmanship is superb. Every detail has been finished to a very high standard, and the aftercare has been just as impressive. Best of all, we now have a fantastic-looking wet room — stylish and practical, not at all clinical. It’s clear that J & D Mobility Services Ltd genuinely care about both their work and their customers, and understand their customers needs. We wouldn’t hesitate to recommend them to anyone looking for a professional, reliable company that truly delivers outstanding results.

TP
Tony Pritchard22 December 2025

Having a problem with my mobility scooter I rolled up unannounced at J&D. I was greeted with sympathy and the trouble was fixed very quickly. The whole experience was excellent and I would recommend the staff to anyone with a problem. I will certain return to have my scooter serviced in the new year.

Stairlift suppliers & installers in Northampton compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Northampton are compared.

RankProviderRatingReviewsOpen Sat.
1Top Floor Stairlifts (Formerly Monarch Mobility Services)★ 5,010No
2GW Lifts Limited - Stairlifts - Wheelchair Lifts - Platform Lifts★ 4,920Yes
3Shire Mobility★ 4,843No
4J & D Mobility Services Ltd (this page)★ 4,648Yes
5Oakley Healthcare & Mobility★ 4,5112No
Contact
+441933270009www.jdmobility.com/about5 Pebble Ln, Wellingborough NN8 1AS
Working hours
Monday09:00–16:30
Tuesday09:00–16:30
Wednesday09:00–16:30
Thursday09:00–16:30
Friday09:00–15:30
Saturday09:00–14:00
SundayClosed