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Oakley Healthcare & Mobility

Oakley Healthcare & Mobility

4.5(112 reviews)See reviews ↓·Northampton

What customers say

Based on genuine customer reviews

Northampton residents value the breadth of knowledge and the relaxed, pressure-free guidance encountered at Oakley Healthcare & Mobility, with reviewers describing patient explanations and practical suggestions rather than a sales push. Phil is named for pointing out mobility aids that had not previously been considered, while Matt and Warwick are credited with diagnosing a faulty riser bed from photographs sent by message and tracking down replacement components for a second-hand model.

Turnaround is a recurring theme: a bed and a chair are each reported as delivered on the day of purchase, with the old chair collected at the same time, and a scooter assembled and ready for collection two days later. The stock of mobility products is described as extensive, including second-hand equipment at what customers considered fair prices, and delivery staff are noted for helpfulness, such as shifting furniture to make room for a new chair. Adjustable beds made in Britain are praised by one former mobility engineer, and the loan of a ramp for a community rescue effort is remembered with gratitude.

Disability equipment supplierDisability services and support organizationScooter rental serviceScooter repair shopWheelchair rental serviceWheelchair repair service
Oakley Healthcare & Mobility — Customer photo

Reviews

Reviews are taken from publicly available sources.

PC
Pascalina Chan28 June 2026

Phil at Oakley saves the day!! I needed a last minute wheelchair hire and the team at Oakley got to it straight away!! Even offered to deliver! 10/10 old fashioned good customer service! Thank you Phil and your team at Oakley

TH
Tariq Hilmi17 January 2026

Great range and Phil was super helpful on different mobility aids we didn't even think about trying!

TM
Tracy McC24 December 2025

A huge thank you to Warrick and his team at Oakly...this is the second ear running they have donated the use of a ramp for us to use during our busy Christmas eve resuce operation.

MB
Mike Batten8 October 2025

Warwick provided us with a first class service, a great overview of his products and we picked up a great buy. Picking a scooter is tricky, especially when your new to mobility products. The unit with second hand kit was equally impressive with great knowledge and some bargains on offer. Couldn't be more pleased.

LM
Lauren Moore15 September 2025

Absolutely appalling customer service!! Phoned up to enquire wether Oakley would be interested in purchasing a second hand mobility chair.. young girl on the phone clearly not trained properly as she told me yes straight away & to come down with the chair so ten minutes later when i walk in the door with said mobility chair to sell why am i met with the most arrogant male individual i have ever come across who basically laughed me & my mother out the door & looked at the mobility chair like it was some kind of dinosaur!! No accountability taken.. very quick to blame the customer & no offer of any helpful advice/solution.. or any apology for time wasted!! Do better, train your staff better & next time don’t be so bloody rude!!

JW
Jenny Woodward19 August 2025

I contacted Oakley Healthcare as my mums riser bed had broken. She’d bought it 2nd hand (not from Oakley) and we didn’t know the make or model. Matt at Oakley was so helpful, I sent photos of the hydraulics (via business WhatsApp) that had broken so that he could see what the problem was. As it was an old bed there were no new parts, however he searched up the parts on EBay and advised me what to buy. I followed his advice and ordered them, and Oakley came to fit the replacement part the next day. It couldn’t have been more straightforward. Oakley were so professional and have saved my mum a small fortune as her alternative would have been a brand new bed! I would definitely recommend Oakley Healthcare. Thank you 😊.

JG
John Golding3 May 2025

Vast selection of mobility products. Got a very good deal on a scooter which was delivered to the store 2 days later and assembled ready to collect. Very pleased with deal and service.

Stairlift suppliers & installers in Northampton compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Northampton are compared.

RankProviderRatingReviewsOpen Sat.
1Top Floor Stairlifts (Formerly Monarch Mobility Services)★ 5,010No
2GW Lifts Limited - Stairlifts - Wheelchair Lifts - Platform Lifts★ 4,920Yes
3Shire Mobility★ 4,843No
4J & D Mobility Services Ltd★ 4,648Yes
5Oakley Healthcare & Mobility (this page)★ 4,5112No
Contact
+441604602000www.oakleyhealthcare.comOakley House, Monks Pond St, Northampton NN1 2LF
Working hours
Monday08:00–17:00
Tuesday08:00–17:00
Wednesday08:00–17:00
Thursday08:00–17:00
Friday08:00–17:00
SaturdayClosed
SundayClosed