Right Choice Mobility holds a 4.5 rating from 116 Google reviews. Staff including Chelsea, Jimmy and Nicki are named repeatedly for knowledgeable, caring service on mobility scooters and powerchairs, while a separate team including Christian and Alfie is praised for high-quality, minimally disruptive wet room and bathroom adaptation work completed to tight timescales. Quick response for stairlift repairs is also mentioned. The reviews fetched are uniformly positive with no recurring concerns noted.
Reviews
4.5 / 5 · 116 totalStuart the mechanic was helpful and polite and Chelsea was outstanding and helpful and Nikki was amazing with helping me choose the right Mobility scooter for myself so I would recommend Right Choice Mobility
I went in today feeling down and in desperate need of a motorised scooter and everyone there were so welcoming and lovely. They made the whole process so easy and less stressful. I highly recommend this place 5 stars!!
We recently held an Open Day at Ivy Grove Care Home, Chingford and we were absolutely delighted to have Chelsea and her team from Right Choice Mobility join us. They brought an incredible array of equipment that showcased the latest in mobility support, and their expertise was invaluable to our visitors. Chelsea and the team were incredibly professional, engaging the entire day. Their ability to connect with our families and explain the equipment with such care truly enhanced the event. An outstanding service from a team that clearly cares about improving the lives of others. We highly recommend Right Choice Mobility and look forward to working with them again.
Fantastic experience from start to finish! The team were friendly, helpful, and very professional throughout. Their attention to detail really stood out, and the quality of work was excellent. Dean was especially impressive — incredibly hardworking, dedicated, and clearly a perfectionist. He transformed the wet room beautifully, and the end result looks amazing. My parents and the whole family are absolutely delighted. Jimmy was also great to deal with — always keeping me updated and quick to respond to any questions. Professional, reliable, and friendly. Highly recommend!
I’ve had many construction workers work on my house, but these guys have been the best by far. They’re friendly, helpful, and very professional. Their attention to detail is excellent and the overall quality of work has been fantastic, especially the finishing. Jimmy has been particularly helpful, always keeping me updated and answering any questions quickly. Super professional and friendly — highly recommend!
We would like to express our sincere thanks to Right Choice Mobility for the outstanding work they recently carried out in transforming my brother’s bathroom to meet his complex needs. From the outset, we relied on Jim’s advice and expertise as he carefully oversaw every aspect of the project. The entire conversion was completed within just seven days and to an exceptionally high standard. The redesign involved creating a fully accessible wet room, including a bespoke walk-in shower to replace the original bath, and the result has truly transformed the space. Despite the scale of the work, disruption to my brother’s daily life was kept to an absolute minimum. Christian, Alfie and Jimmy carried out the installation with great care and attention to detail. They were not only highly skilled and professional, but also consistently considerate, respectful and kind. We are deeply grateful for the sensitivity shown throughout the process. The team understood that this was more than just a building project — it was about improving my brother’s independence, comfort and quality of life. We cannot thank them enough for their exemplary work and compassionate approach.
Thank you so much to Chelsey instore for her patient and wonderful service in assisting my grandmother - you have truly changed her life. We came knowing we needed a mobility aid for my grandmother, but didn’t quite know where to start. Chelsey’s product knowledge was second to none, and after assessing what our requirements she immediately suggested the new Aero range by Drive Medical. Stock was readily available instore for same day demonstration and purchase. We left the store with the new AeroCarbon Scooter to get my grandmother back out and about, and an AeroCarbon powerchair for her weekend holiday home! Both products are ridiculously light, and just happen to be the only products she could lift - we are so thankful to Chelsey and the rest of the team at Right Choice Mobility. We would not hesitate in recommending this company to anyone wanting to improve their, or a loved one’s, quality of life.