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Shop mobility

Shop mobility

4.1(168 reviews)See reviews ↓·Birmingham

What customers say

Based on genuine customer reviews

Practical assistance with vehicle registration changes and disabled parking badge renewals is a recurring theme among reviewers, who repeatedly describe their visits as quick and efficiently handled. The centre’s staff, including the woman who runs it, attract consistent praise for their polite and accommodating manner, with her sense of humour and patience when grappling with computer systems noted by more than one person. For those who struggle with walking, the team is described as genuinely supportive, and mobility scooters are mentioned as part of what is available.

Feedback often remarks on the absence of any charge once a customer has registered, with badge holders finding parking arrangements simplified. One thing mentioned again and again is the desire for additional council funding to allow the purchase of further bariatric scooters, indicating the level of demand the service faces. Several accounts emphasise the centre’s importance to the community, describing its potential closure as a serious loss for residents and employees alike. Helpfulness, warmth and efficiency characterise the experiences shared.

Shop mobility — Customer photo

Reviews

Reviews are taken from publicly available sources.

HS
Helen Swims15 February 2024

If Shop Mobility in New Square West Bromwich was to close for good then it would be a huge blow for the community and those who work there.

NE
Nix Eb39 October 2023

Explained that a Disabled badge is valid by security on the day no charge given, if you have registered at the mobility shop.

DC
Dani Collins12 August 2023

Absolutely disgusted with the service here. We had been told by two separate people, that a picture of the disability badge would be fine. How are you supposed to show someone a physical badge and have it in your car at the same time? Impossible! Aggressive attitude of the woman dealing with the public. Had to comfort my mum afterwards. Don't work in shopmobility if you don't have a kind nature, it's as simple as that. I'd give a zero star review if it were possible! Disgusting!

AD
Angelo Djemil29 March 2023

Very unfriendly lady working there. Was busier reading her newspaper than being helpful. I wonder if they have a camera there for management to see the level of service given to the disabled . TERRIBLE

LO
LAILA OSMAN7 March 2023

Look like I be bother them not too much help at all the staff should be trained properly unfortunately I was not happy at all

EB
Elizabeth Barton2 November 2022

Lovely staff helped me update my disabled badge with new car registration

SA
stanley ashcroft18 October 2022

Popped in to change the car registration number so we could park hassle free.

Mobility equipment shops in Birmingham compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 9 businesses in this category in Birmingham are compared.

RankProviderRatingReviewsOpen Sat.
1Robs Mobility★ 5,0127No
2Etech Mobility UK★ 4,9107No
3Easy Living Mobility & Stairlifts - Sutton Coldfield Store★ 4,968Yes
4Ideas in Action by Stechford Mobility★ 4,7199Yes
5Real Care Mobility★ 4,214No
8Shop mobility (this page)★ 4,1168Yes
Contact
Working hours
MondayClosed
TuesdayClosed
Wednesday08:30–15:00
Thursday08:30–15:00
Friday08:30–15:00
Saturday08:30–15:00
SundayClosed