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Ability Living & Mobility

Ability Living & Mobility

4.9(27 reviews)See reviews ↓·Cardiff

About the company

Ability (Cardiff) Ltd is an independent family business situated in Cardiff. The Cardiff shop is open four days a week. The Barry shop is now closed. The company supplies scooters, rise'n'recline chairs, wheelchairs, and other products.

What customers say

Based on genuine customer reviews

Cardiff customers describe Ability Living & Mobility as a practical, knowledgeable source for mobility equipment, with repair and servicing work recurring across reviews. Several reviewers highlight Steven by name, praising his skill with mobility scooters and power chairs, his patience in explaining faults to users with learning disabilities, and his willingness to talk customers through simple fixes rather than charge for a callout. Fast turnaround comes up often, including caster wheel bearings changed quickly and scooters serviced in less time than a larger retailer had quoted.

Clear pricing is a theme, with repairs and wheelchair check-ups described as reasonable and considerably cheaper than alternative quotes. Reviewers also value short-term wheelchair hire, smooth collection and delivery, and a well-stocked shop where staff lay out suitable products for first-time buyers. Smaller jobs are handled in the same careful way, from examination gloves reserved at short notice to a rise and recline chair repaired without charge. The regular six-monthly wheelchair service is mentioned as a service customers return for, and the help given to a 92-year-old with severe arthritis is singled out for gratitude.

Bathroom Supply ShopDisability equipment supplierMedical supply storeWheelchair rental serviceWheelchair repair serviceWheelchair Shop

Reviews

Reviews are taken from publicly available sources.

NM
nigel moss19 May 2026

As usual, Stephen did an excellent job diagnosing a mobility scooter fault & speedily repairing it for a very fair price. Thanks

ML
Michael Leighton10 March 2026

Had my wheelchair caster wheels bearings changed. Very quick, efficient, friendly, and good price. Very much recommend!

GL
Golnar Lak16 December 2025

I cannot express how dreadful they are I bought a wheelchair for a holiday use and the product broke down in the Airport. I sent them videos to show that the product is faulty but they said you did not use the cushion how irrelevant! I asked them in the store whether it bears my weight they said it does but then they said it was not suitable for me! do not use them at all…

GG
Gareth Griffiths10 February 2025

Visited today for battery replacement for my valencia shoprider mobility scooter. Brilliant service dismantled my battery cases and fitted two new T35 batteries. Steven was very friendly and helpful. He checked my scooter over. He didn't charge me for fitting, and the batteries are very pocket friendly at £69 each with no vat as I'm registered disabled. I had to sign a disabled form. Highly recommend this shop for all your disability requirements.

AR
Alison Roberts1 October 2024

Steven did a house call at very short notice & fixed my Quickie Salsa mini with his usual quiet competence. He charged a fair price and I have no hesitation in recommending him.

JS
Janet Stansfeld24 September 2024

My 92-year-old mother's beloved Rise and Recline chair stopped working, which meant she had nowhere she could comfortably sit as she has severe arthritis. Ability Living came out, sorted out the problem, and didn't even charge (perhaps I shouldn't put this on a public review!). We are so grateful for the help, many thanks.

CB
Cheryl Budge2 July 2024

I must say Steven did a brilliant job servicing my mobility scooter today and reasonable prices definitely! Only be using ability living & mobility thank you Steven and team highly recommend

Mobility equipment shops in Cardiff compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Cardiff are compared.

RankProviderRatingReviewsOpen Sat.
1CareCo Cardiff★ 4,91414Yes
2Ability Living & Mobility (this page)★ 4,927No
3PC Mobility Services Ltd★ 4,413Yes
4Ableworld Mobility & Stairlifts Cardiff★ 4,469Yes
5St. David’s Shopping Centre Mobility Service★ 3,621Yes
Contact
+442920667272www.ability.co.uk236a Cowbridge Rd E, Cardiff CF5 1GY
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
FridayClosed
SaturdayClosed
SundayClosed