Liftability Ltd
About the company
Liftability Ltd has been operating since 1986 and is led by directors Kevin and Nathan, who together bring over 45 years of experience in the mobility and access industry. Kevin leads on the surveying and sales side, while Nathan is the Engineering Director, overseeing installations, servicing, and technical standards. Both directors started as hands-on engineers and progressed to Senior Engineer roles.
Liftability's engineers work closely with OTs, case managers, and housing teams. The company offers free, no-obligation surveys and supplies brands including Stannah, Handicare, Platinum and Access. It serves Southampton, Hampshire, and surrounding areas including Eastleigh, Fareham, Winchester, Portsmouth, and the New Forest, and has a showroom in Hamble, Southampton. It provides stairlifts, vertical lifts, steplifts, hoists, and door access products.
What customers say
Based on genuine customer reviews
Liftability Ltd holds a 4.7 rating from 85 reviews. Engineers including Kyle, Rob, Matthew and Lee are repeatedly named for fast, courteous emergency call-outs — often arriving within an hour of a stairlift breaking down or getting stuck — and for leaving homes clean and tidy after repairs, services and through-floor lift installations.
Several reviewers specifically mention feeling reassured during stressful situations, such as being stranded on stairs, thanks to prompt and friendly attention from the engineers. The reviews are uniformly positive with no recurring concerns noted.
Reviews
Reviews are taken from publicly available sources.
My mother’s lift broke down before her bedtime. We called the emergency number and Kyle came within the hour. He was efficient, very polite and did the repair very quickly. He made a stressful situation better!
Liftability have been great. All appointments were easily made, the work was carried out professionally and quickly. Rob was lovely the place was left clean and tidy and he went through how it all worked. The lift itself is modern and easy to use. Very happy with the service and would recommend highly.
Kyle was the main engineer that put in the amazing Through floor lift from start to finish the process was brilliant on time, explained everything and cleaned up behind themselves Would definitely recommend the company to anyone that was thinking of having a lift or stair lift fitted
Got my stairlift stuck on the stairs in the night . Phoned Liftability and the Engineer Rob was here within a few hours . He’s the most polite and friendly person . He’d freed my stairlift very quickly . He reassured me that it was no problem and to call anytime .
Came to fix my nans staiflift, the engineer was very friendly and helpful. Fixed it with no problems after having to wait 9 weeks due to another company delaying the process. Would definitely recommend using this company.
We recently had curved stairlift fitted. They were very profesional. Great job. All done quickly and left tidy. We had an issue firstcevening and someone came dtraight out and sorted it. They are the guys to fit youre stairlift. Well done chaps.
Lovely gentleman arrived in very good time, I am ashamed to say I missed his name. He gave my lift a thorough going over/service and cleaned it !! definately above and beyond expectations, though they have always done a great job. Thank you for keeping me independant and safe.
Stairlift suppliers & installers in Southampton compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 6 businesses in this category in Southampton are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | CareCo Southampton | ★ 4,9 | 1109 | Yes |
| 2 | Ableworld Mobility & Stairlifts Southampton | ★ 4,7 | 296 | Yes |
| 3 | Liftability Ltd (this page) | ★ 4,7 | 85 | No |
| 4 | Level Access Lifts Ltd | ★ 4,7 | 14 | No |
| 5 | Eden Mobility Southampton | ★ 4,2 | 24 | Yes |