My Mobility UK - Dudley

Recurring praise from customers centres on the thorough home visits carried out before any stairlift is fitted, with particular credit going to named surveyors. Simon H is described as patient while working through the options, and Mike Carroll is repeatedly mentioned for his polite and respectful manner in people's homes, including one account of him bringing down Christmas ornaments from upstairs when a fitting proved difficult. Simon Hazel, identified as a senior surveyor, is remembered for helping a household choose a suitable lift for a husband.

Reviewers also value the range of equipment on offer, with a Stannah stairlift selected after a survey and scheduled for installation shortly afterwards. Office support is noted too, with Dan Lee singled out for his help. What comes through across the feedback is the care taken during assessment, the patience shown when a staircase presents problems, the courteous handling of a customer's property and the clear guidance offered on choosing between models before any work begins, with surveyors willing to persist even when an open staircase makes the task far from straightforward.