Find My StairliftAdd your business
← Back to Derby
Solutions Mobility

Solutions Mobility

4.9(81 reviews)See reviews ↓·Derby

What customers say

Based on genuine customer reviews

Solutions Mobility earns consistent praise from buyers of powered wheelchairs, riser recliners and mobility scooters, with many describing both new and pre-owned equipment as solid and thoroughly inspected before handover. Named members of staff, among them Sue, George, Sally, Adam and Stu, are frequently credited with guiding customers towards the right model, whether a Robooter e40, a Jazzy 600es, a Highgrove recliner, a Rascal lift chair or a boot scooter paired with a scissor lift, and with resolving queries promptly once a purchase is complete.

Communication comes up often, with buyers noting clear guidance by phone and email, careful packing in recycled materials, and delivery by an engineer, in some cases over considerable distances. Value features regularly too, with keen prices quoted on used chairs and batteries, and thorough pre-delivery checks giving confidence in second-hand stock. The Alfreton showroom allows items to be viewed and tried in person, and visitors comment on the friendly welcome they receive, including from the resident dogs. Custom fitting and advice on battery range and transporting equipment by vehicle emerge as particular strengths.

Wheelchair Shop
Solutions Mobility — Customer photo
Solutions Mobility — Customer photo
Solutions Mobility — Customer photo

Reviews

Reviews are taken from publicly available sources.

LM
Lynne Manghra24 July 2026

We drove 1.5hrs to get there and it was so worth it. We went to look at the quickie100r but the backrest was not high enough for hubby, george was great and brought the 300r for us to look at. Such a difference, hubby fell in love, they altered seating, arms backrest all to fit him. Lady in office gave us the headrest £200 cheaper. This company is brilliant and by the way you should check out the rise/fall chairs.... ace. Cannot thank them enough, lovely people.

JB
Janet Brailsford27 April 2026

Even though we made a appointment, no one was available, left like lamb and lettuce. Bad customer relations

AS
alan steele18 April 2026

An 80 mile round trip to see the item in the showroom and try it out excellent service would highly recommend

MM
Michael McDonnell31 March 2026

Solutions Mobility in Alfreton provide an exemplary wheelchair service. Their team have years of experience providing excellent power wheelchairs which they either custom fit to the individual or they sell the wheelchair as it it. Sally and Adam are friendly and knowledgeable and provide the best possible service. I've just purchased my second electric wheelchair from them and when I eventually need another wheelchair I will buy it from them. The whole experience couldn't have been better and their prices are good.

PW
Paul Webb23 September 2025

My mobility isn't great anymore, so after a disaster with a hire scooter (from another company) it wasn't suitable at all mostly too heavy. We arrived here not sure what I really need. After a chat with George and checking a few display models I was still unsure. The last suggestion from George was a model new in so new he needed the spec sheet. It was perfect, manual folding, fitted with safety lights, and keyless operation. So the Solax S2060 was ordered. It was delivered today. They gave excellent service, George is very knowledgeable, more importantly he actually listens to what your requirements are. The scooter is only 17 Kg and folded about the size of a large suitcase.

DT
David Threlfall20 March 2025

I bought a Sonax Executive boot scooter from Solutions Mobility with a spare battery and a scissor lift to get it i to my boot. While all work well the turning circle of the scooter is disappointing, but then my previous scooter was a three wheeled one. I have been out on it to evaluate the batteries and have done 5 miles plus on one charge. The spare battery is light enough to carry in the basket should one run out. The ground clearance is very good and it has gone up some quite steep inclines. So I am very pleased with my purchase. The scissor lift does the job well though it is a bit of a struggle to transfer it to my boot, but it is early days and practice makes perfect.

RD
Rich Davis Piano8 February 2025

I rang Solutions Mobility to buy a powered chair advertised on their website. Sue was helpful, pleasant and efficient and I was happy to buy the powered chair. The powered chair was delivered a few days later by an Engineer. I had a query about the powered chair but this was dealt with straight away. I would highly recommend Solutions Mobility.

Mobility equipment shops in Derby compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Derby are compared.

RankProviderRatingReviewsOpen Sat.
1Choose Mobility Ltd★ 5,070No
2Solutions Mobility (this page)★ 4,981No
3Des Gosling Mobility Ltd★ 4,9284No
4Derbyshire Mobility★ 4,962Yes
5Clark & Partners - Derby Mobility Shop★ 4,875Yes
Contact
+441773811340www.solutionsmobility.co.uk1b Monk Rd, Somercotes, Alfreton DE55 7RL
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed