Stannah Lifts & Stairlifts London & South East - Orpington Service Branch

Stannah Group has been moving people and goods since 1867 and is an independent, family-owned business with over 150 years of lift expertise. The Orpington branch, managed by Julie Dutton, provides lift services for stairlifts, homelifts, step lifts, platform lifts and goods-only service lifts or dumbwaiters across London and the South East. It offers maintenance, repair and refurbishment of stairlifts, wheelchair platform stairlifts, home lifts, dumbwaiters and goods lifts, and provides a repair service for all lift and stairlift makes and models. The branch offers maintenance contracts, custom service contracts and emergency breakdown and call-out cover.

It serves domestic customers including housing providers and local authorities such as Affinity Sutton, Chelmer Housing, Interserve, Essex Cares, Enfield Social Services, Epping, Greenfields, Greenwich, Hammersmith and Fulham Homes, Hounslow Homes, Kensington and Chelsea, Lakehouse, Mole Valley Housing, Notting Hill Housing, Places for People, Runnymede and Russet Homes. Commercial lift service contracts include Carluccio’s, Bodeans, Firmdale Hotels, Chimichanga, Tinsletown, Aubaine, Restaurants and Cubitt House Ltd. The branch works with clients, consultants, architects and contractors on lift refurbishment and modernisation.

Orpington is the base for this Stannah service branch, and the pattern running through responses centres on the reliability of its engineers. A number of customers describe visits taking place at the pre-arranged time, with engineers arriving promptly and moving straight into servicing and six-month checks. Tidiness stands out as a point that comes up often, with reports that nothing is left disturbed and working areas are kept clean.

Engineers are also credited with explaining the work carried out, fielding questions and keeping householders informed, which reviewers link to a stress-free process, especially where an elderly relative is concerned. Named staff such as Lee and Craig draw warm mentions for a polite and helpful manner. Beyond routine maintenance, the branch is noted for responding quickly when repairs are required, one customer remarking that staff go out of their way to keep a mother's stairlift operational. The servicing relationship is described as continuing well beyond the original installation, with call-outs handled as part of the same dependable arrangement.