Advantage Mobility CIC

Advantage Mobility is a community interest company trading as Advantage Social Enterprise CIC, based in Nottingham. Mick Tinkler founded the company; he previously served as CEO of Age UK Nottingham & Nottinghamshire for over 20 years. Laurie Smith is Operations Director and Grant Daft is Marketing and Sales Administrator. The company supplies mobility scooters, powerchairs, wheelchairs, riser chairs, rollators, stairlifts and profile beds.

All servicing and repairs are carried out by the company's trained technicians. A year's standard free insurance is included with the purchase of a new scooter or powerchair, and half price insurance for the first year is offered when purchasing a used scooter. A showroom in Nottingham allows customers to try products before buying, and home demonstrations are offered, including with a representative from the manufacturing company.

Advantage Mobility CIC wins consistent appreciation from customers in Nottingham for the way it handles mobility equipment sales and servicing. Reviewers repeatedly highlight the friendly, knowledgeable manner of the team, with Laurie and Grant singled out for extra effort and genuine care towards people with disabilities. A point made in several accounts is the absence of pressure selling and the ethical, impartial guidance offered when choosing between scooters, powerchairs and rollators. Thorough assessment recurs in the feedback: one buyer moved from a scooter to a powerchair after staff made sure the match suited public transport needs, even providing a loan chair so a trial journey could be made.

Practical demonstrations also feature, with one visitor shown how to raise the height, apply the brakes and fold a rollator before deciding. Servicing and repairs attract positive comments, including a scooter fixed within a couple of hours and a second-hand scooter bought after an older one was maintained on site. Home delivery appears in the accounts, as does the team contacting manufacturers directly to source components and prices. Customers describe a warm, trustworthy service with strong aftercare.