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East Riding Mobility

East Riding Mobility

4.7(62 reviews)See reviews ↓·Hull

What customers say

Based on genuine customer reviews

Hull shoppers describe a helpful and unhurried experience at East Riding Mobility, with Rachel named in several accounts for the depth of her advice on mobility scooters and the broader disability equipment range. A number of reviews mention the absence of sales pressure, noting that guidance pointed towards a model matching the customer's needs rather than a dearer one, and that operational, safety and comfort details were explained thoroughly before any decision. Reliability and punctuality feature across the feedback, from a stairlift installed within days to a scooter collected, given a full service with fresh batteries, and returned promptly.

Fair pricing comes up in numerous accounts, including competitive rates, part-exchange offers on older scooters and servicing that spared customers the expense of replacements they had anticipated. Communication draws praise before and after the job, with delivery arranged around the buyer, payment taken only once satisfaction was confirmed, and clear instruction given on controls, warranty and insurance. Customers sum up the outcome as regaining the freedom to go out again, and several state they would return for any future mobility needs. Maintenance and repair work on scooters forms another theme, with home visits and follow-up collection handled without fuss.

Disability equipment supplier

Reviews

Reviews are taken from publicly available sources.

JS
Jennifer Smale8 October 2025

What wonderful service. It's the first time we have used them but it won't be the last. I had a few minor problems with my Pride scooter but the biggest problem was finding someone to service it. They came out promptly at the time they said they would and delivered it back quickly.What a nice polite young man ....I think his name is Tom. He explained everything to us. I would recommend this company to everyone. They were great. Thankyou very much

TH
Teresa Hall25 June 2025

Rachel goes above & beyond to provide fabulous customer care, advice & assistance. Good range of products for a small shop too I cannot recommend highly enough

KM
Kevin Myers12 April 2025

first time shopping at this company, on greenwood ave , hull, rachel, knows her stuff, she made a point of helping us, we were offered a deal on a part exchange on my old scooter, which i took and my shiny scooter arrived later in the day, after been instructed on how the controls worked, and about the free warranty and insurance , i was scooting about on it after 5 minutes, if we ever need a mobility shop again, this is the one i will go to

JD
Jacky Dewhirst16 January 2025

Came and collected my husbands scooter , it had full service , new batteries and tyres re grooved, even though we thought we would have to replace the tyres , went above and beyond to help and save us money , then delivered back to us , won’t be going anywhere else in future x

DC
Dave Crossland10 July 2024

Well don’t do what I did, I went all around town and search the internet before going to East Riding mobility. The first time shopping there I was looking for a walking stick with a seat. They were the only place in town that had ( and still do ) in stock . So when my battery on my scooter needed replacement I went straight there. Rachael couldn’t have been more friendly and professional, her understanding of what I needed was excellent. I must say that the main thing I found was that you go into the shop as a customer but come out as a friend. I for one will be telling everyone about them. THANK YOU for an excellent service at a very competitive price.

AP
Andy Price15 February 2024

Absolutely fantastic customer service, very helpful and friendly. Great company to deal with. In my current position of trying to help a parent stay independent, they made one job on my list very easy and had a stair lift installed in just a few days!

TS
T Smithy8 September 2023

Honestly so happy with these, Just gotten a scooter today and the service was quality the same as our scooter, have now finally got the freedom back of going out again so thank you it means the world. The staff are lovely, warm and never pushy so again thank you can't wait for tomorrow with a full charge 😀

Stairlift suppliers & installers in Hull compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Hull are compared.

RankProviderRatingReviewsOpen Sat.
1Independent Mobility★ 5,0224Yes
2Right Care Mobility★ 4,883Yes
3East Riding Mobility (this page)★ 4,762Yes
4Humber Mobility Centre★ 4,633Yes
5Eden Mobility Hull★ 4,635Yes
Contact
+441482804089www.eastridingmobility.co.uk93 Greenwood Ave, Hull HU6 9NU
Working hours
Monday09:30–16:00
Tuesday09:30–16:00
Wednesday09:30–16:00
Thursday09:30–16:00
Friday09:30–16:00
Saturday09:00–12:00
SundayClosed