Halton Stairlifts
About the company
Halton Stairlifts is a family firm established in 2007 and founded by stairlift engineers Neil McKenzie and Jon Williams, alongside accounts executive Kate McKenzie. The company is BHTA TSI Approved and Checkatrade Approved. It won the Feefo Platinum Trusted Service Award from 2020 to 2025. Halton Stairlifts supplies and installs new and used stairlifts for straight and curved staircases.
It offers next-day fitting on a range of straight and curved stairlifts. It provides rental stairlifts for straight and curved staircases with no minimum or maximum contract length. The company serves customers across England, Scotland, and Wales. It handles all services in-house.
What customers say
Based on genuine customer reviews
Halton Stairlifts holds a 4.8 rating from 565 reviews. Engineers including Jack, James, Dean and Michael Corrin are repeatedly praised for arriving on time, often after a courtesy call, and completing installations neatly within one to two hours while fully explaining and demonstrating operation before leaving. Reviewers also mention thorough initial home assessments by staff such as Suzie and Mark, with a fast turnaround from quote to fitting. The reviews are consistently positive with no recurring concerns noted.
Reviews
Reviews are taken from publicly available sources.
From first phone call to installation of a stairlift from Halton Stairlifts everything has been done quickly and efficiently. Megan called on day of appointment (which was day after I called for quote) to notify of approx. time of arrival for survey and was given quote there and then and booked installation date. Jack arrived on day of installation and again he called to give approx time of arrival. He then went through the guidance of use and had dad operate it before he left with a Q&A session. Highly recommend their services.
Fantastic service from Halton. Mark came to visit to assess and measure our staircase - lovely, friendly and sympathetic guy who let us know what time he was arriving, answered all our questions and talked us through our options. A few days later Dean arrived to fit the stairlift after letting us know when he’d be arriving - another lovely friendly fella who fitted everything in two and a half hours and then talked us through how to use the stairlift. If you’re considering one, we can highly recommended Halton. Many thanks, guys.
The installer arrived on time asked a couple of questions and set too straight away. The installation process was neat and clean and complete in 90 minutes. He then explained how to use the stairlift and instructed everyone in the household monitoring their use of the stairlift and ensured all used it correctly and safely.
We had Engineer out today 29th June 2026 We were Happy with the Engineer named Jack he was polite tidy worker explained everything about the stair lift give a demonstration with me using it. Thankyou very much so pleased. Mrs P Dipple
James arrived on time, after giving a 30 minute advance notice call, he was polite, efficient, set to work immediately. Completed the installation within an hour. He fully explained the stairlift operation, and tested it with my father. He went through the instruction book to explain any error codes that might be encountered. He was thorough, informative and a credit to the company.
Stairlift removed by Lee yesterday .He was very polite and friendly and great at keeping in touch as to arrival time. Brilliant job very neat and tidy would definitely recommend Viv.
I installed Halton Stairlift for my mom. The whole process of price negotiation to installation was so seamless. Michael Corrin who installed the stairlift very neatly. Full marks to him. I highly recommend Halton Stairlift . Cheers
Stairlift suppliers & installers in Liverpool compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 9 businesses in this category in Liverpool are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | Stairlift Worx Ltd | ★ 5,0 | 148 | Yes |
| 2 | A.C Stairlifts | ★ 5,0 | 75 | Yes |
| 3 | Stairlift Repairs And Service | ★ 5,0 | 17 | Yes |
| 4 | Mobility Shop - Stairlifts Liverpool - New & Reconditioned | ★ 5,0 | 1 | No |
| 5 | Halton Stairlifts (this page) | ★ 4,8 | 565 | Yes |