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Mobility at Sea

Mobility at Sea

4.9(368 reviews)See reviews ↓·Portsmouth

What customers say

Based on genuine customer reviews

Equipment hired for cruises is the recurring theme in feedback for this Portsmouth-area business, with renters describing items already positioned in their cabin before they board. Customers writing about their orders describe hiring profiling beds, mobile hoists, bed levers, commode shower chairs, lightweight wheelchairs and a Vantage Stowaway model, and one account notes a scooter arranged at short notice after a health condition changed plans. Praise concentrates on the advice given at booking, the follow-up calls confirming requirements before departure, and the straightforward collection and disembarkation arrangements.

Sophie, Alison and Allanah are named repeatedly for keeping in contact, pushing orders through quickly and adding a chair to an early morning ship delivery. Reviewers value the condition of the equipment, describing scooters as clean, comfortable and well maintained, and the process as professional, knowledgeable and reliable. A point that comes up often is the confidence the service gives travellers who would otherwise be unable to join a cruise, with equipment prepared for sailings from Southampton and Barbados, including bookings made from the United States.

Disability equipment supplierHospital equipment and suppliesMedical equipment supplierAged CareWheelchair rental service
Mobility at Sea — Customer photo
Mobility at Sea — Customer photo
Mobility at Sea — Customer photo
Mobility at Sea — Customer photo

Reviews

Reviews are taken from publicly available sources.

BR
Brian Richardson7 September 2026

We realized the day before our trip that someone in our party wasn’t going to be able to walk much for the cruise excursions. I emailed at 2 am and Alison added a light weight chair to the early morning ship delivery!!! Thanks for the incredible hospitality and saving the cruise!

MA
Mandy and Francis1 September 2026

This was our second experience of using Mobility at Sea and so impressed with the service provided from the initial consultation and booking with the Sales Representative and the subsequent the follow up telephone call to confirm our requirements and the delivery \ installation of the bed lever. The information and assistance provided meant we felt assured that what was being 'ordered' would be delivered to the Ship and installed and it was. As my Husband required the Bed Lever for assistance in getting in and out of bed it was really helpful and meant he had no trouble and did not need me to be there to help out. I know that Mobility at Sea provide a variety of aids and equipment for passengers with mobility issues and will definitely be a Company that I'd happily use again - already booked equipment for 3 (three) future Cruises :-) - as well as recommending them to friends and family.

AO
Alan Oliver28 August 2026

Very good service, professional and knowledgeable. Quickly booked my required items and then answered a brief curiosity of mine. Getting me a wheelchair rental for MV Arvia in Barbados, which I had previously been told they did not service. Excellent, well done.

RH
Rowena Henry16 August 2026

Hired a Vantage Stowaway mobility scooter, which was very easy to collect once at the port - Fantastic service and very comfortable, clean and well maintained equipment. Totally was worth every penny for the freedom it allowed getting around the ship with my family and being able to keep up with them rather than being left behind. Thank you Mobility at Sea - thoroughly recommend them!

TM
Tim Miller6 July 2026

Thank you Mobility at Sea you enabled my wife and I to have a wonderful cruise together. It was my first time using your service and the process was very easy. All of the staff are so very helpful and knowledgeable. I was able to book all of the equipment that I would need. When I arrived onboard everything was set up in my cabin and the instructions and trouble shooting information were very reassuring. Thank you again for all of your help and I would recommend your service to anyone who is considering a cruise but is usure about hiring the equipment they might need.

MC
Marla Chassereau16 June 2026

I would definitely recommend using Mobility at Sea. They work with the cruise lines. Our scooters were in our cabin when we boarded the ship and charged and ready for use. I worked with Natasha and was wonderful. She knew exactly what my mom and I needed. She was always quick to get back to me and made the rental process so easy. The scooters we rented worked out great. They could fold up. We were able to use them on and off ship. We could also use them on the days when we were tendered into port. The scooters had two batteries. We never ran out of battery while using them. We were able to use them on cobblestone streets and inclines with no issue. I will definitely use Mobility at Sea again they helped to make our whole cruise vacation so much more enjoyable. A+++

CA
Cindy Ann2 June 2026

Due to a last minute health condition I needed to rent a scooter for my 2 week cruise that sailed in one day. Sophie Smith with Mobility at Sea was so helpful. She took care of getting me a scooter for my cruise even though it was such short notice. She was able to rush the order through and my scooter was waiting for me at the terminal. Thanks to her efforts my cruise was so enjoyable and the scooter helped me get around on the ship and all the excursions that I went on. I would gladly use this company again if I ever need to.

Mobility equipment shops in Portsmouth compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Portsmouth are compared.

RankProviderRatingReviewsOpen Sat.
1Hampshire Mobility★ 5,068Yes
2Total Mobility Southern★ 5,042No
3Mobility at Sea (this page)★ 4,9368No
4Eden Mobility Portsmouth★ 4,638Yes
5Eden Mobility Fareham★ 4,137Yes
Contact
+448003281699www.mobilityatsea.co.ukUnit 11, The Parkwood Centre, Aston Rd, Waterlooville PO7 7HT
Working hours
Monday10:00–15:00
Tuesday10:00–15:00
Wednesday10:00–15:00
Thursday10:00–15:00
Friday10:00–15:00
SaturdayClosed
SundayClosed