Wicker Mobility Shop (Now Wicker Independent Living)

Wicker Independent Living, formerly Wicker Mobility Shop, is a mobility equipment shop in Sheffield operated by Ross Care. The Wicker brand is known for providing bespoke wheelchairs, and the team's reputation is built from lived experience and expertise. The store offers a full range of items from mobility scooters to useful gadgets for around the home, along with equipment hire and personal wheelchair budgets. Appointments can be made to discuss complex requirements and tailored solutions. The workshop and engineering team works with care homes, schools, hospitals, and individuals, servicing and maintaining beds, hoists, mobility scooters, and more.

Specialists have a minimum of 10 years' experience in supplying bespoke wheelchairs and mobility equipment, and service engineers are fully versed in mobility and moving & handling equipment, offering repair, servicing, LOLER, PAT, and bespoke modifications. Support is available through home visits, phone calls, and video appointments. Ross Care has over 60 years of experience and is a leading provider of NHS Wheelchair Services, Approved Repair Services, and mobility equipment sales, managing 40 long-term contracts across England and Wales, serving around 400,000 wheelchair users and covering 45% of the population.

Ross Care has nearly 500 professionals operating from 29 service centres and joined the Medequip group in 2023. Ross Care's mobility shops are located in Ellesmere Port and Sheffield, each with dedicated and experienced mobile engineers. Repairs include flat tyres, faulty batteries, electrical faults, crash damage repair, faulty electrics, adjustments and setups. Ross Care's sister company, Consolor, was founded in 2006 and provides posture, seating and mobility assessment services to NHS wheelchair services and private clients across the UK.

Sheffield customers describe a mobility equipment shop where staff give unhurried, expert attention to each person's requirements. Reviewers repeatedly mention the thorough explanations offered when choosing a wheelchair, and one demonstration delivered by another wheelchair user proved especially reassuring. The team's willingness to track down a specific ex-demo product is a point that comes up often, and several accounts note that advice points towards what genuinely suits the individual rather than what might earn the most commission.

Named members of staff, Dave and Jeanette, are praised for friendliness and for going out of their way, while others highlight fair charges such as a battery fitting fee and warranties attached to products. Servicing is well regarded, and one family returned to buy a second chair for their son. Wheelchair sales, equipment hire, powered add-on wheels and an Eco Assist attachment all feature in what customers discuss, with disabled customers and their families at the centre of the help provided. The recurring theme is a business whose staff explain everything clearly so people can make informed decisions.