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Eden Mobility Sheffield

Eden Mobility Sheffield

3.9(40 reviews)See reviews ↓·Sheffield

About the company

Eden Mobility was established in 1998 and operates over 30 stores nationwide. The company employs a team of over 150 specialists and offers mobility scooters, stairlifts, rise and recline chairs, and daily living aids. It provides free home demonstrations and is a Motability retailer. Eden Mobility has a network of skilled service engineers and a team of skilled fitters for nationwide installation and setup.

What customers say

Based on genuine customer reviews

Advice and demonstrations in the Sheffield store are the theme that recurs most often in feedback, with customers describing staff as warm, patient and willing to explain equipment to people who have never bought anything of the kind before. Named members of staff including Jane Atkinson, Nick and Carol receive praise for guiding buyers through mobility scooters, power wheelchairs and rise and recline chairs, and several accounts mention test drives and unhurried demonstrations that helped people choose. Reviewers frequently point to that nothing seemed too much trouble, from answering questions to agreeing to include a Zimmer frame with a purchase.

Delivery of scooters and chairs is described as prompt, with one buyer reporting that a chair arrived the following day and suited the intended user well. Alongside the praise, some customers report faults developing with mobility scooters, difficulty getting an engineer to attend and refunds referred elsewhere, and one visitor describes being left abruptly when they said they wanted to view other shops. The result is a shop whose sales and demonstration side earns frequent appreciation while after-sales service on scooters is the recurring point of friction.

Disability equipment supplierWheelchair Shop

Reviews

Reviews are taken from publicly available sources.

KS
Kathleen Spragg16 July 2024

I went to eden today for a power wheelchair I was not sure what I wanted as this is the first time I have bought anything like this, the lady I saw was warm and friendly and welcoming, I had a test drive and I must say I was surprised it was so easy to work , i did ask if I could have a Zimmer frame included in my deal and they said yes I could, fantastic, nothing was to much trouble and if I need some more things i will be back there for sure thank you eden for being so nice,

JB
John Bryer26 April 2024

Already dealt with this company before and had first class service and this time I wasn't disappointed either. I was trying ro find a chair for my 102 yr old Mother to help her get up and then recline.I gave all the details to Steph and Carol and they did the rest. I ended up with a EdenLibra petite chair ,which they allowed me to try and it was perfect. That was on 24/4/24 and it will be delivered on 30 /04/24. Again a first class service.

CA
Chris Abell22 January 2024

Carol was excellent helping us choose what we needed. Very patient. Did not push us in any way and gave great advice in using crutches etc

BT
Bronwyn Taylor24 February 2023

I went into Eden on halifax rd wadsley bridge, sheffield. today to enquire about a mobility scooter. Carol was there. She was amazing really helped me decided which one would be good for me. Did great demonstration. I finished purchasing one on credit. Ty so much Carol u were amazing

AH
Alan Holland20 September 2022

Took my elderly cousin for a riser recliner chair. From the initial consultation with Daniel in the sales office to dealing with Carol in the Sheffield branch every aspect of the experience was outstanding. Friendly professional and knowledgeable. Nothing was too much trouble. Outstanding value I can recommend Eden Mobility with no hesitation.

JR
jill roebuck4 August 2021

Took my Dad in this shop today 04/08/21 was looking to buy a Rise and recline chair for him, the man was nice on approach, showing us the different chairs they had, then we said we had some other places to view, he rudely just left us stood there, not a word and went and sat down in ignorance we didn't know what to say, I would never go in this place again. Rudest person i've ever met. Glad my dad at over 80 year's old told him so as we left..

SJ
Sarah Jenkinson15 July 2021

Bought a mobility scooter from thils company 10 months ago and it kept stopping, so i reported the fault and they said there was nothing wrong with it. It kept happening so i rang them about 3 or 4 different times and still they insisted nothing was wrong and i got so fed up with it stopping and not getting no joy whatsoever from this unhelpful company i decided to ring another company to report the fault and they took it away to look at it and found out i needed a new motor which cost me 244 pound despite the scooter still being under guarantee so as far as i'm concerned eden should pay for it and i am absolutly discusted.by the way it treats it's customers.

Mobility equipment shops in Sheffield compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Sheffield are compared.

RankProviderRatingReviewsOpen Sat.
1Sheffield Mobility★ 5,0533Yes
2CareCo Sheffield★ 4,91690Yes
3Wicker Mobility Shop (Now Wicker Independent Living)★ 4,99No
4Shopmobility Sheffield★ 4,110Yes
5Eden Mobility Sheffield (this page)★ 3,940Yes
Contact
+441143211616www.eden-mobility.co.ukWadsley Precinct, 162 Halifax Rd, Wadsley Bridge, Sheffield S6 1LH
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
Saturday09:00–16:00
SundayClosed