Ableworld Mobility & Stairlifts Wavertree holds a 4.6 rating from 97 Google reviews. Staff members including Mark, Louise and Chloe are repeatedly praised for friendly, patient help across mobility scooters, wheelchair hire and riser recliner chairs, with customers noting affordable rental rates and next-day delivery. A minority of reviewers report a mismatch between in-store testing and real-world use of a scooter on kerbs and pavements, and describe frustration over wheelchair hire deposit deductions and unclear return-policy communication, so prospective customers may wish to clarify return and deposit terms before purchase or hire.
Reviews
4.6 / 5 · 97 totalGreat help from Mark Very kind and informative at a stressful time for me
The staff at ableworld saltney can only be described as a credit to the company, they are extremely helpful, caring and honest, we have nothing but praise for them
Fabulous staff, great selections of mobility scooters for my father.
My 82 year old Father bought a mobility scooter from Ableworld on 2/8/2025. Tested it in store where of course there are no kerbs, uneven surfaces etc. The scooter is now sitting in his hallway no longer being used as it gets stuck getting on/off kerbs, he feels every bump and crack on the pavement which causes him pain due to arthritis. I rang Ableworld for advice and was told to sell it privately. Ableworld have a no returns policy which means he's paid nearly £1500 for an ornament. I wouldn't touch them with bargepole 🤬
Went to store with my daughter to look at a mobility scooter , Louise was absolutely lovely , bought a couple of things to go with it , it was also delivered the next day can’t fault them
I hired a wheelchair from this place. The wheelchair was not in the best condition in the first place. I asked could I get another wheelchair and was told there wasn't any. Anyway while I had the chair the plastic footrest broke through no fault of my own. They told me they were keeping my deposit. I would advise people to think twice about buying or hiring anything from Ableworld, Wavertree. You get sub standard goods.
Really dreadful. Staff member at the Wavertree branch didn't tell us we had 14 days to return an item, even though we told her we had to check the item would fit. She didn't even let us know the item couldn't be returned. The 14 day return policy for a disability specialist store is concerning since most retailers now have a 30 day return policy. The bath board was never opened and was still in the original plastic for that reason, but we were told for hygiene reasons it couldn't be returned, which was incredibly misleading. By law, we also don't need a receipt to return an item, especially since there was a record of a VAT exemption (partner worked in retail for 17 years). We travelled an hour to get there. Won't be buying here again.